About The Position

At Upstart, the mission is to radically reduce the cost and complexity of borrowing for all Americans by leveraging creativity, experimentation, and advanced AI to reshape access to credit. As a leading AI lending marketplace, Upstart partners with banks and credit unions to expand access to affordable credit through technology that makes smarter, fairer decisions for millions of customers. The platform uses over one million predictions per borrower with more than 1,800 signals. Upstart operates as a digital-first company, offering flexibility for most employees to work remotely across the US and Canada, while also fostering in-person connection through team onsites and planning sessions. Offices are located in Columbus, Austin, the Bay Area, and New York City (opening Summer 2026). The Pricing Platform team at Upstart is responsible for building the reusable, scalable, and reliable platform that powers pricing across all Upstart loan products, including unsecured, auto, and home loans. This team manages the core primitives that convert application data into customer offers (APR), encompassing eligibility, qualification, underwriting, and offer selection. As a Principal Product Manager, you will be instrumental in defining and driving the strategy for this critical pricing platform. The role demands deep platform thinking and strong technical fluency, sitting at the intersection of infrastructure and product. You will lead initiatives to transform a complex, high-impact system into a scalable, modular platform, thereby accelerating innovation across all loan products and balancing immediate reliability improvements with long-term strategic investments.

Requirements

  • BA/BS in Economics, Computer Science, Electrical Engineering, Mathematics, Statistics, a related technical field, or equivalent practical experience
  • 5-7 years of product management experience
  • Experience building or managing backend platforms or infrastructure systems
  • Experience working with engineering teams on large-scale, complex systems
  • Experience defining product requirements and driving execution for technical products

Nice To Haves

  • Experience working on pricing systems, ads platforms, or similar optimization systems
  • Experience evolving monolithic systems into modular or service-oriented architectures
  • Experience working in machine learning, data science, or analytics-driven environments
  • Experience operating in highly cross-functional environments with multiple stakeholders

Responsibilities

  • Define and execute the long-term vision for Upstart’s pricing platform, enabling scalable and reusable capabilities across multiple loan products
  • Improve the reliability, quality, and availability of pricing systems, reducing risk and preventing high-impact failures in a business-critical system
  • Drive platform evolution from a complex, monolithic architecture toward modular, service-oriented systems that increase engineering velocity
  • Partner with engineering, machine learning, and product teams across unsecured, auto, and home lending to enable new pricing capabilities and use cases
  • Balance competing priorities across stakeholders, making principled tradeoffs between short-term business needs and long-term platform investments
  • Identify and unlock opportunities to accelerate product development by improving platform primitives and reducing dependency bottlenecks

Benefits

  • Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
  • Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
  • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
  • Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
  • Health Savings Account contributions from Upstart for eligible plans
  • Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
  • Paid time off, sick and safe time, and company holidays
  • Paid family and parental leave to support caregiving and major life moments
  • Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
  • Employee Assistance Program (EAP) offering mental health support and life-centered resources
  • Financial wellness resources, including access to financial planning tools and a financial concierge service
  • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
  • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
  • Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
  • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)
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