Principal Product Manager, Personal Loans

LendingClubSan Francisco, CA
9hHybrid

About The Position

LendingClub is seeking a Principal Product Manager to own the most complex, ambiguous, and cross-cutting problems in the Personal Loans portfolio—from acquisition and application through decisioning, offers, and funding. You will shape portfolio-level strategy alongside the Sr Director of Product Management, frame problems the team has not yet recognized, and set the standard for product craft that others model their work on. Your impact will be measured by the quality of your strategic thinking, the clarity of your problem framing, and the outcomes your work produces across the portfolio. You will serve as a trusted product voice to senior leadership across Engineering, Design, Research, Data, Risk, Compliance, Operations, and business stakeholders, navigating the complex intersections of regulation, credit strategy, and customer experience.

Requirements

  • 10+ years of product management experience
  • Experience working in regulated consumer fintech environments
  • Demonstrated practice of continuous product discovery, including customer research, problem validation, and evidence-based prioritization at portfolio scale
  • Proven ownership of high-traffic digital products with measurable customer and business outcomes in complex, regulated environments
  • Strong analytical orientation and comfort defining KPIs and working closely with data
  • Experience defining experimentation strategy for your assigned product domain
  • Ability to clearly articulate strategy, frame tradeoffs, and influence senior leadership across technical, business, and regulatory audiences
  • Strong product judgment recognized by peers; others seek your input on their hardest problems
  • Demonstrated ability to lead and direct change across the organization, bringing teams along through ambiguity and shifting priorities
  • Track record of leveraging AI tools to elevate product thinking, analysis, and execution quality
  • Bachelor’s degree in a related field; or equivalent work experience

Responsibilities

  • Translate organizational strategic goals into product plans, ensuring portfolio decisions reflect business priorities
  • Drive improvements in funnel conversion and customer experience through data-driven insights and validated customer research
  • Identify and frame high-value problems the team has not yet recognized, synthesizing market signals, customer evidence, and business performance to surface new strategic opportunities — championing the voice of the customer to executive leadership
  • Conduct continuous product discovery: build deep customer expertise through direct research, validate opportunities with evidence, and challenge assumptions
  • Maintain a clear, prioritized backlog grounded in evidence
  • Align portfolio roadmap priorities with senior business partners, ensuring shared understanding of tradeoffs and investment rationale across the team
  • Write clear problem statements, PRDs, Epics, stories and acceptance criteria that set the standard for how the team communicates with Engineering
  • Partner with Product Delivery Management on portfolio planning, dependency management, and launch coordination
  • Explore the use of emerging AI solutions and actively use modern AI tools to elevate research, synthesis, experimentation, and product development

Benefits

  • medical, dental and vision plans for employees and their families
  • 401(k) match
  • health and wellness programs
  • flexible time off policies for salaried employees
  • up to 16 weeks paid parental leave

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What This Job Offers

Job Type

Full-time

Career Level

Principal

Number of Employees

501-1,000 employees

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