Principal Product Manager, Payouts

Blackhawk Network•Pleasanton, CA

2d•Hybrid

About The Position

About Blackhawk Network: Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com. Overview: We're building the future of branded payouts at scale. We are scaling our already successful disbursements and payouts business into a strategic growth pillar with ambitious revenue targets. We're seeking an exceptional Principal Product Manager to lead product strategy, roadmap development, and go-to-market execution for this high-impact initiative. This is a rare opportunity to shape the future of a multi-hundred-million-dollar business line at a company with proven platform scale and market leadership. You'll set the vision and strategy for our payment platform, overseeing the complete lifecycle from ideation through launch and optimization. This means owning everything: transaction processing, fraud prevention, API architecture, digital wallets, and the infrastructure that powers millions of payouts. You'll drive both growth and profitability, leading cross-functional teams across engineering, marketing, and risk while ensuring regulatory compliance and partnering with banks, fintechs , and payment networks to innovate in high-growth areas like B2B payments, cross-border transactions, and fleet payments. Your work will directly impact how millions of people receive money—gig workers getting paid, customers receiving refunds, employees earning bonuses, creators getting compensated. If you've shipped payments products at scale and want to lead something transformational, this is your moment. Note: This is a hybrid role, with two days a week in our Pleasanton, CA office.

Requirements

Payments DNA (Required)
12+ years in product management, including 8+ years in payments/fintech, with experience in acquiring, issuing, mobile payments, B2B payments, or cross-border transactions
Deep expertise in disbursements, prepaid card program requirements, rewards and incentives software technology
Deep expertise in payment mechanics: clearing, settlement, funds flow, authorization, and reconciliation across multiple rails
Strong platform and API experience—you've built transaction processing systems at scale
Technical fluency: You debate system architecture, review APIs, and make informed build vs. buy decisions
P&L ownership: You've managed budgets, driven revenue growth, and been accountable for business outcomes
Strategic Leadership (Required)
Proven track record writing product strategies that teams actually execute against
Master of stakeholder management—you align engineering, sales, marketing, legal, compliance, and executives
Data-driven decision maker who balances analytics with strategic judgment
Executive communication: You present to C-suite and Board with clarity and conviction
Experience in agile environments and global matrixed organizations
Risk & Compliance Savvy (Required)
Built frameworks for PCI/EMV, KYC/AML, and fraud prevention at scale
Navigate regulatory complexity while maintaining velocity and customer experience
Manage risk without killing innovation

Nice To Haves

Bonus: Game-Changing Experience
Launched $50M+ revenue products or managed significant P&L
Built prepaid products, stored value platforms, or digital wallets
Negotiated partnerships with banks, PSPs, or card networks
Experience at leading payments companies (Stripe, Adyen, PayPal, Square, Marqeta )
Product leadership in fleet payments, fuel cards, or B2B payment solutions
Global payment products across multiple markets and regulatory environments
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.

Responsibilities

Shape Strategy & Drive Revenue Define the 3-5 year product vision, strategy and roadmap for a multi- billion dollar business line with senior executive visibility and engagement
Identify winning verticals and use cases where BHN dominates the market
Design pricing, packaging, and bundling strategies that accelerate growth
Own P&L performance—revenue, EBITDA, margin optimization, and KPI accountability
Present strategy to executives and influence company-wide investment decisions
Build the Payment Platform Manage the end-to-end payment ecosystem: processing, fraud, disputes, settlement, reconciliation, and APIs
Make architectural decisions that balance scalability, security, and speed across millions of transactions
Manage short and long-term roadmaps, forecasting resource requirements to deliver against strategic priorities
Establish compliance frameworks for PCI/EMV, KYC/AML, and fraud prevention
Design developer-friendly APIs, payment products and experiences that make BHN easy to integrate and impossible to leave
Ensure quality standards and market competitiveness across the payments product portfolio
Win in the Market Lead customer discovery—understand pain points, validate direction, close deals alongside sales
Conduct competitive analysis and identify opportunities in mobile wallets, B2B payments, cross-border, and emerging use cases
Navigate complex stakeholder ecosystems—design win-win solutions for brands, networks, partners, consumers, and BHN
Forge strategic partnerships with banks, PSPs, and fintechs to expand capabilities and reach
Ship Products That Matter Translate customer needs into technical requirements engineering teams can build
Make daily tradeoff decisions on speed vs. scalability vs. technical debt
Launch products on time by orchestrating across sales, marketing, operations, and engineering
Use data to optimize conversion funnels, transaction costs, and customer experience
Lead Through Influence Rally cross-functional teams without formal authority—inspire execution across the organization
Serve as BHN's senior authority on payments strategy, shaping how product teams approach the payouts domain
Enable sales with compelling materials, training, and direct customer support
Build credibility as the go-to payments expert at BHN