Principal Product Manager (Non Fiber MDU)
About The Position
We are seeking a hands on product leader to own strategy and execution for Non Fiber Connectivity solutions in Multi Dwelling Units (MDUs). This role is accountable for enabling resilient, flexible connectivity where fiber is unavailable, delayed, or infeasible—turning non fiber solutions into a purposeful, scalable growth engine rather than ad hoc gap fill. The role sits at the intersection of product ownership, network aware solution design, and cross functional execution, translating AT&T connectivity capabilities into repeatable MDU specific standards, playbooks, and growth outcomes. This leader will partner across Network, Technology, Sales, Operations, and Marketing to drive measurable penetration growth while protecting reliability and customer experience. This role aligns to AT&T’s MDU connectivity expansion strategy, focusing on underserved properties and competitive win backs beyond fiber. Overall Purpose: Responsible for driving the development, execution, and lifecycle management of specific products/services, ensuring alignment with market needs and business objectives, and managing the business case and P&L to deliver high-quality solutions and maximize customer value. These are products and/or services that AT&T sells to residential, small to large business and/or global business customers.
Requirements
- Bachelor’s degree (BS/BA) or equivalent experience.
- 7+ years of experience in one or more of the following: Product management, Customer or partner experience, Platform, lifecycle, or operations‑focused roles, Infrastructure, connectivity, or technology‑enabled services
- Demonstrated ability to drive cross‑functional outcomes without direct authority.
- Experience translating operational workflows into scalable product or platform requirements.
- Strong analytical and storytelling skills, including executive‑ready communication.
- Familiarity with lifecycle metrics, operational KPIs, and experience measurement frameworks.
Nice To Haves
- Experience in MDUs, property‑based services, infrastructure platforms, or complex B2B2C environments preferred.
Responsibilities
- Manage the entire product lifecycle from initial concept through development, launch, and end-of-life, ensuring seamless transitions through each stage and ongoing product performance.
- Responsible for managing budgets, acquiring estimates, and handling requests for funding through the capital process.
- Coordinate with design, process, manufacturing, test, quality, sales support, and marketing as the products move to production and distribution.
- Translate and document customer and technical requirements into final product designs, prepare and present comprehensive business cases, and provide detailed product requirements, user stories, and acceptance criteria.
- Analyze customer needs and identify priorities for new products or services and enhancements.
- Perform in-depth market research and competitive analysis to identify trends, addressable revenue potential, customer segments, and opportunities for new products or features.
- Conduct research and analysis on defined markets, including volumes and revenue results.
- Create and maintain detailed product roadmaps, service guides, product documentation, results reports/analysis, and project plans, ensuring alignment with market needs and business objectives.
- Define and drive initiatives to grow revenue and margin.
- Partner with business, technology, UX teams, and 3rd party technology partners to design or modify products, ensuring a high-quality user experience, alignment with budget and schedule specifications, and effective cross-functional collaboration.
- Work with the Global Connectivity Management, Technology Development, Contracting, Legal, Product Marketing, and Business or Consumer Pricing Team to develop pricing strategies.
- Negotiate with vendors to improve the product cost structure, feature functionality.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Principal
