Principal Product Manager, CRM
About The Position
At Medtronic Patient Care Systems, an exciting function within Medtronic Cardiac Rhythm Management (CRM), we focus on the design, development, enhancement, and support of platforms, systems, software, and device monitors and tablets that enable our implantable (cardiac pacing therapies and defibrillation solutions) and diagnostic (cardiac diagnostic systems) businesses. We create and support tools and technology with a commitment to improve patient and customer outcomes and experiences while enabling our global commercial teams. This role will be responsible for identifying customer needs and larger business objectives that their products will fulfill, articulating what success looks like for a product, and rallying a team to turn that vision into reality. This role will manage the Information Systems and Services CareLink and FocusOn portfolio. This role will oversee the strategy and plan to further our next generation remote monitoring. This role will interact and align the strategic vision with product management, PCS, and other functions, business units, and geographies within CRM and MDT. A successful product manager will have a strong business mindset, be able to work across teams and functions, effectively communicate across different layers of the organization, know how to set priorities for development teams to drive execution, influence without authority, and be successful in defining a direction for the organization.
Requirements
- Bachelor’s Degree and 7 years of relevant experience -OR- 5 years with an advanced degree -OR- PhD with 3 years relevant experience
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Nice To Haves
- Experience in medical device, healthcare or IT industry
- Experience driving voice of stakeholder activities, product definition, program scope
- Experience with complex products including hardware, firmware, and cellular
Responsibilities
- Develops a coordinated, long-range product plan that meets customer (payer, physician, consumer) requirements and is technically feasible.
- Assesses customer requirements through feedback from Product Managers, market research, and development and execution of customer feedback programs.
- Interfaces with physicians to identify key strategic areas of focus and obtain feedback regarding current and future product plans.
- Participates with product managers and R&D teams to translate customer requirements into meaningful projects/products and negotiates trade-offs necessary to meet technical feasibility and customer requirements.
- Works with engineering teams to translate product descriptions into product specifications.
- Responsible for reporting complaints and Adverse Drug Reactions (ADR).
- Leverage data and analytics, develop models, to identify and track the performance of the product and make informed decisions about investments required to maintain the portfolio of products.
- Work with software agile scrum teams to roadmap, prioritize, and be the voice of customers in software development.
- Achieve budget and spending goals.
- Responsible for reporting complaints and Adverse Drug Reactions (ADR).
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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What This Job Offers
Job Type
Full-time
Career Level
Principal
