Principal Product Designer

Tomo Mortgage • Seattle, WA

1d • Hybrid

About The Position

Tomo is a digital mortgage company focused on making the lending process faster, less frustrating, and more affordable by leveraging AI. We aim to eliminate excessive fees and inflated rates. Design is considered essential to our customer experience and brand. We are seeking an exceptional Principal Product Designer to elevate our design efforts. This role involves collaborating with designers, product managers, engineers, sales, and operations teams to create an easy, empowering, and best-in-class home shopping experience. The ideal candidate will embrace AI and integrate it into their design process as a thought partner. The team's goal is to deeply understand customer needs, envision solutions that exceed them, and deliver incrementally to continuously improve the product.

Requirements

• 6+ years of design experience at tech companies, with start-up, consumer, and fintech experience especially prized.
• 2+ years planning and executing user research efforts using a variety of techniques.
• Passion for learning about the newest technology, specifically AI+design.
• Experience building consumer experiences.
• A need for speed and a preference for shipping incrementally to pull learnings forward.
• Deep knowledge of systems, patterns, interactions, and prototyping.
• Exceptional visual execution (e.g., color, typography, iconography, and layout).
• Highly collaborative, strong communication skills, able to pivot quickly, high on candor but also tact, and receptive to feedback.
• Portfolio of work samples showcasing problem-solving skills.

Nice To Haves

• Experience coaching and mentoring designers, with a focus on feedback/bar raising.
• Degree in design.

Responsibilities

• Lead work in undefined problem spaces using user research, user experience, and visual & interaction design.
• Design flows and experiences that simplify complex actions into usable interfaces.
• Define and own the visual and UI standards across multiple products on desktop and mobile web.
• Leverage AI as a thought partner, prototype creator, and in future applications.
• Present product visions to stakeholders through visual narratives.
• Give and solicit feedback from designers and cross-functional partners to improve the end customer experience.
• Identify opportunities and define strategies for user research that impacts customer understanding and the product roadmap.

Benefits

• Equity Ownership: All teammates receive stock options.
• Comprehensive Medical, Dental, and Vision plans for you and your dependents with some plans 100% covered.
• Generous paid time off policy.
• Paid parental leave.
• 401(k) retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: Associate degree
• Number of Employees: 1-10 employees