Principal Product Designer

Gallup • San Francisco, CA

3d • Hybrid

About The Position

Lead design strategy for Gallup products that enhance people’s work and lives. As a principal product designer at Gallup, you will serve as the strategic design leader for CliftonStrengths® or Gallup’s employee experience platform, Gallup Access, defining what we build and how it comes to life across every customer touchpoint. You will bring together web, mobile and marketing into one cohesive customer journey, ensuring that every interaction reflects the clarity and impact of the science behind it. In this role, you’ll influence product direction, translate complex insights into intuitive experiences and elevate design quality across the organization.

Requirements

• Bachelor’s or master’s degree in human-computer interaction, product design, interaction design, computer science, cognitive science or related field, or equivalent experience, required
• At least 10 years of experience designing enterprise and consumer-facing digital products
• At least three years working at staff, principal or similar senior levels required
• Demonstrated ownership of end-to-end product experiences across web and mobile required
• Experience building, scaling or evolving design systems required
• Portfolio showcasing strategic leadership and measurable product impact required
• Proficiency in Figma and modern component-based design workflows required
• Experience experimenting with AI tools to enhance product design, productivity and workflows required
• Demonstrated experience mentoring designers across multiple levels required
• A commitment to working on-site at Gallup’s San Francisco office at least three days per week required

Nice To Haves

• Ecosystem leadership: You have experience aligning multiple teams or product groups around a unified design vision.
• Systems-scale thinker: You have built or evolved design systems and understand component architecture, governance and cross-team adoption at scale.
• Outcome-oriented operator: You prioritize getting meaningful work done over tooling preferences and adapt quickly as workflows evolve.
• Complexity translator: You distill technical, data-rich or scientific content into intuitive user experiences that exceed expectations.
• Influential communicator: You confidently align senior stakeholders and cross-functional leaders around strategic design decisions.

Responsibilities

• Own and elevate the product design vision, setting standards for experience quality across the ecosystem
• Lead and align designers across web, mobile and marketing, ensuring clarity of direction and consistency of execution
• Partner with product and engineering to define opportunity spaces, shape product strategy and guide solution development
• Work closely with senior scientists to make complex research and data accessible, intuitive and actionable for users
• Strengthen and evolve scalable design systems that enable cross-platform consistency and long-term growth
• Create high-level prototypes and experience concepts that bring strategic direction to life
• Shape the design culture of the team by investing in the growth of individual designers, raising the bar for craft, and fostering an environment of continuous learning and excellence
• Influence senior stakeholders through clear communication and confident design rationale
• Explore emerging tools and AI-enabled workflows that improve how we design, prototype and collaborate

Benefits

• medical, dental, vision, life and other insurance options
• a fully vested 401(k) retirement savings plan with company matching
• an employee stock ownership program
• mass transit reimbursement
• family-building benefits
• an employee assistance program
• various reimbursements and activities that enhance our associates’ wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Principal