Principal Platform Solution Engineer

Salesforce • San Francisco, CA

5d • $173,460 - $231,980

About The Position

Salesforce is seeking a security-focused platform specialist to help enterprise customers securely use the Salesforce Platform, including Agentforce. The role combines technical expertise, strategic customer advising, and sales acumen to translate security, risk, and governance requirements into business value. It involves working with customer stakeholders and internal sales, architecture, and partner teams to shape secure, scalable solutions and encourage platform adoption in complex enterprise environments.

The role focuses on demonstrating how Salesforce infrastructure can support secure deployment of agentic AI while maintaining a strong security posture. The successful candidate will advise customers on data governance, sovereignty, privacy, compliance, and secure development, and will connect platform capabilities to customer business and security objectives.

Requirements

• Proven expertise in enterprise data security, privacy, and governance.
• At least 5 years of experience in solution engineering, technical consulting, post-sales, or enterprise technical architecture on the Salesforce platform.
• At least 5 years of experience in a technical presales or security architecture role, with a track record of selling to C-suite executives.
• Strong understanding of the AI lifecycle, including LLM security, retrieval-augmented generation (RAG), and ethical considerations for autonomous agents.
• Mastery of data privacy laws and security frameworks, including ISO, NIST, SOC, and FedRAMP.
• Deep familiarity with cloud-native SaaS/PaaS architectures, API security, OIDC/SAML, cryptography, and relational database security.
• Excellent communication and collaboration skills, including the ability to engage technical and business stakeholders.
• Strategic thinking, a customer- and team-first mindset, and a passion for innovation.

Responsibilities

• Act as a technical thought partner and trusted advisor to stakeholders, shaping secure, scalable solutions for enterprise governance, compliance, and developer productivity challenges.
• Partner with sales teams and engage executive leaders, including CISOs, CIOs, and CAIOs, to address security concerns and align Salesforce’s Trust Layer with customers’ risk appetites.
• Guide customers through technical evaluations and architectural decisions, aligning Salesforce Platform capabilities with business and security objectives.
• Deliver technical presentations, demonstrations, and proofs of concept showcasing the Salesforce Platform.
• Collaborate with Account Executives, architects, and partners to develop strategies and close high-value deals.
• Advocate for secure development practices and help customers adopt a secure-by-design approach in Salesforce environments.
• Stay current on Salesforce Platform innovations and bring technical insight and thought leadership to customer engagements.
• Architect solutions for data residency, discovery, and classification requirements, helping customers control metadata and sensitive information.
• Apply knowledge of global regulations and industry frameworks to validate Salesforce’s compliance posture for generative AI.

Benefits

• Time-off programs
• Medical insurance
• Dental insurance
• Vision insurance
• Mental health support
• Paid parental leave
• Life insurance
• Disability insurance
• 401(k)
• Employee stock purchasing program
• Certain roles may be eligible for incentive compensation and equity

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed