Principal Platform Solution Engineer

Salesforce•San Francisco, CA
•$173,460 - $255,150

About The Position

Salesforce is seeking a Principal Security Specialist Architect for its Platform Specialist team. The role brings technical expertise and strategic insight to help customers securely use the Salesforce Platform, design scalable solutions, and drive platform adoption in complex enterprise environments. It connects Salesforce innovation with enterprise trust by demonstrating how Salesforce infrastructure can support secure deployment of Agentic AI (Agentforce) while maintaining a rigorous security posture. The position requires technical depth in complex customer use cases and the sales acumen to translate risk and governance models into business value. The Salesforce Platform enables organizations to develop, deploy, and scale agentic applications securely and efficiently. The role serves as a technical thought partner and trusted advisor to customer stakeholders, supporting secure, scalable solutions for governance, compliance, and developer productivity. It includes executive engagement, customer technical evaluations, presentations, demonstrations, proofs of concept, collaboration on sales strategies, and thought leadership on platform innovations. The role also addresses data residency, discovery, and classification requirements, and applies knowledge of regulations and industry frameworks to assess Salesforce’s compliance posture for generative AI.

Requirements

  • Proven expertise in enterprise data security, privacy, and governance.
  • At least 5 years of experience in solution engineering, technical consulting, post-sales, or enterprise technical architecture on the Salesforce platform.
  • At least 5 years of experience in a technical presales or security architecture role, with a proven track record of selling to C-suite executives.
  • Strong understanding of the AI life cycle, including LLM security, retrieval-augmented generation (RAG), and the ethical implications of autonomous agents.
  • Mastery of data privacy laws and security frameworks, including ISO, NIST, SOC, and FedRAMP.
  • Deep familiarity with cloud-native SaaS/PaaS architectures, API security, OIDC/SAML, cryptography, and relational database security.
  • Excellent communication and collaboration skills, including the ability to engage technical and business stakeholders effectively.
  • Strategic thinking, a customer- and team-first mindset, and a passion for innovation.

Responsibilities

  • Act as a technical thought partner and trusted advisor to stakeholders, shaping secure, scalable solutions for enterprise governance, compliance, and developer productivity challenges.
  • Partner with sales teams and engage CISOs, CIOs, and CAIOs to address security concerns and align Salesforce’s Trust Layer with customers’ strategic risk appetite.
  • Guide customers through technical evaluations and architectural decisions, aligning platform capabilities with business and security objectives.
  • Deliver technical presentations, demonstrations, and proofs of concept showcasing the Salesforce Platform.
  • Collaborate with Account Executives, architects, and partners to develop strategies and close high-value deals.
  • Advocate for secure development practices and help customers adopt a secure-by-design approach in Salesforce environments.
  • Stay current on platform innovations and bring technical insight and thought leadership to customer engagements.
  • Architect solutions addressing data residency, discovery, and classification requirements while helping customers maintain control over metadata and sensitive information.
  • Apply knowledge of global regulations and industry frameworks to validate Salesforce’s compliance posture in the context of generative AI.

Benefits

  • Time off programs
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Mental health support
  • Paid parental leave
  • Life insurance
  • Disability insurance
  • 401(k)
  • Employee stock purchasing program
  • Certain roles may be eligible for incentive compensation and equity
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