Principal Platform Software Engineer

OracleNashville, TN

About The Position

This role will help evolve Oracle Cloud’s pre-deployment safety platform for production changes. The engineer will lead cross-team platform projects across OCI deployment safety systems, and service teams to build scalable release-safety capabilities for policy evaluation, operational risk checks, approvals, safe rollout, and multi-tenant service integration. This includes diagnosing complex cross-service deployment issues, improving observability, capacity, and resiliency, and producing technical guidance, rollout playbooks, and integration patterns that reduce deployment risk while keeping release workflows efficient.

Requirements

  • Principal Platform Software Engineer
  • OCI deployment safety systems
  • policy evaluation
  • operational risk checks
  • approvals
  • safe rollout
  • multi-tenant service integration
  • diagnosing complex cross-service deployment issues
  • improving observability, capacity, and resiliency
  • producing technical guidance
  • rollout playbooks
  • integration patterns
  • minimize deployment risk
  • keeping release workflows efficient
  • advanced knowledge to develop and guide new software features and enhancements
  • leading design specifications
  • ensuring accessibility
  • develops documents to clarify software design and code
  • leads code reviews
  • debugging and troubleshooting
  • complex software issues
  • comprehensive software testing (e.g., functional and non-functional testing)
  • quality assurance processes
  • software error logging, monitoring, and observability
  • performance profiling and optimization
  • building scalable solutions
  • anticipating and resolving potential outcomes
  • troubleshooting and resolving complex issues related to application programming interface (API) functionality and integration
  • complex API versioning, lifecycle, and interoperability strategies
  • developing software, systems, and services
  • technical guidance and coaching to less experienced developers
  • adherence to architectural standards
  • stakeholders and networks externally
  • complex performance optimization and scalability strategies in software design
  • technology research and evaluation
  • understanding customer issues
  • align solutions
  • advanced technical guidance and support to customers
  • customer-reported issues
  • customer satisfaction
  • timely resolution of issues
  • effective communication
  • customer issue and/or defect handling and training processes
  • investigates and troubleshoots complex and broad-reaching/scoped maintenance issues
  • development practices and coding standards
  • coaching to less experienced team members
  • peer review processes
  • technical leadership
  • code quality and adherence to broad acceptance criteria
  • advanced knowledge of industry best practices
  • complex secure coding practices
  • prevent security vulnerabilities
  • periodic maintenance and testing operations for systems that require upgrading or patching
  • critical vulnerabilities
  • automation, testing, and debugging of systems
  • service/product availability, health, support, and reliability
  • manages and coordinates moderately complex tasks
  • monitoring timelines and deliverables
  • adherence to requirements for a moderately sized project or initiative
  • delegates, monitors, and prioritizes work across multiple projects
  • technical oversight
  • adjusting plans to address shifts in resources or timelines
  • collaborates across the organization
  • align on expectations
  • achieve shared objectives
  • understanding of business leaders, stakeholders, and/or customers
  • proposed solutions meet their needs
  • actively seeking and listening to diverse perspectives
  • ensuring others feel heard and respected
  • identifies and addresses moderately complex issues
  • analyzing a wide range of data and/or information
  • identify solutions in accordance with standard practices
  • proactively escalates unresolved or critical issues
  • thorough assessment
  • suggests potential solutions
  • reviews, contributes to, and documents problem solving strategies
  • pursues learning opportunities
  • expand knowledge and skills and/or tools in new areas
  • stays abreast of the latest industry trends and best practices
  • proactively seeks and leverages ongoing feedback and training
  • coaches and mentors junior team members
  • fostering continuous learning and knowledge sharing within and across teams
  • develops ideas, recommends updates, and/or collaborates on the implementation of process improvements
  • increase the efficiency and effectiveness of processes, protocols, and workflows across teams
  • evaluates the impact on key stakeholders
  • solicits feedback from others on ideas for alternative approaches and methods for continued improvement
  • contributes to the talent development pipeline
  • participating in candidate interviews
  • assessing candidates
  • providing hiring recommendations

Responsibilities

  • Lead cross-team evolution of middleware patterns or runtimes to standardize interoperability at scale.
  • Define and enforce versioning, deprecation, and rollout strategies that minimize downstream breaks.
  • Drive shared observability baselines (SLOs, error budgets) and resilience patterns across several services.
  • Designs software solutions and analyzes and identifies requirements to achieve business and operational goals, sharing results with manager upon completion.
  • Adheres to and improves execution of all phases of the software development lifecycle; provides guidance and coaching to engineers to drive improvements.
  • Utilizes advanced knowledge to develop and guide new software features and enhancements leading design specifications, ensuring accessibility, and develops documents to clarify software design and code.
  • Leads code reviews in multiple areas to help drive improvements.
  • Conducts debugging and troubleshooting to identify and fix complex software issues.
  • Develops fixes for identified issues.
  • Implements comprehensive software testing (e.g., functional and non-functional testing), quality assurance processes, software error logging, monitoring, and observability for effective debugging, sharing work with manager and/or lead upon completion.
  • Conducts performance profiling and optimization of coding, building scalable solutions, and anticipating and resolving potential outcomes.
  • Troubleshoots and resolves complex issues related to application programming interface (API) functionality and integration.
  • Implements complex API versioning, lifecycle, and interoperability strategies.
  • Implements and contributes to developing software, systems, and services, ensuring review by manager and/or senior technical leaders upon completion.
  • Recommends project or design scope.
  • Provides technical guidance and coaching to less experienced developers in existing software architecture.
  • Contributes to periodic reviews and ensures adherence to architectural standards.
  • Collaborates with stakeholders and networks externally to ensure work aligns with software architecture.
  • Implements complex performance optimization and scalability strategies in software design.
  • Occasionally conducts technology research and evaluation for potential architectural changes that may have an impact on results for the team.
  • Collaborates with stakeholders to understand customer issues and align solutions.
  • May provide advanced technical guidance and support to customers regarding customer-reported issues.
  • Advocates for customers' interests and suggests product enhancements based on feedback.
  • Provides input to ensure customer satisfaction through timely resolution of issues and effective communication.
  • Identifies and implements customer issue and/or defect handling and training processes.
  • Investigates and troubleshoots complex and broad-reaching/scoped maintenance issues to ensure customer agreement on short- and long-term solutions (e.g., future enhancements).
  • Collaborates with the team and externally to follow development practices and coding standards, providing coaching to less experienced team members.
  • Participates in peer review processes, provides technical leadership, and ensures code quality and adherence to broad acceptance criteria during development, independently.
  • Demonstrates and shares advanced knowledge of industry best practices and applies them to software development processes.
  • Implements complex secure coding practices to prevent security vulnerabilities.
  • Performs periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities), sharing results with manager upon completion.
  • Drives improvements, ensures automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability.
  • Manages and coordinates moderately complex tasks, monitoring timelines and deliverables to ensure timely completion and adherence to requirements for a moderately sized project or initiative.
  • Efficiently delegates, monitors, and prioritizes work across multiple projects, providing technical oversight and adjusting plans to address shifts in resources or timelines.
  • Collaborates across the organization to align on expectations and achieve shared objectives.
  • Leverages understanding of business leaders, stakeholders, and/or customers to ensure proposed solutions meet their needs.
  • Supports inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.
  • Identifies and addresses moderately complex issues by analyzing a wide range of data and/or information to identify solutions in accordance with standard practices.
  • Proactively escalates unresolved or critical issues with a thorough assessment and suggests potential solutions.
  • Reviews, contributes to, and documents problem solving strategies.
  • Pursues learning opportunities to expand knowledge and skills and/or tools in new areas and stays abreast of the latest industry trends and best practices.
  • Proactively seeks and leverages ongoing feedback and training to improve skills.
  • Coaches and mentors junior team members, fostering continuous learning and knowledge sharing within and across teams.
  • Develops ideas, recommends updates, and/or collaborates on the implementation of process improvements to increase the efficiency and effectiveness of processes, protocols, and workflows across teams, and evaluates the impact on key stakeholders.
  • Solicits feedback from others on ideas for alternative approaches and methods for continued improvement.
  • Contributes to the talent development pipeline by participating in candidate interviews, assessing candidates, and providing hiring recommendations.

Benefits

  • Medical, dental, and vision insurance, including expert medical opinion
  • Short term disability and long term disability
  • Life insurance and AD&D
  • Supplemental life insurance (Employee/Spouse/Child)
  • Health care and dependent care Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
  • 11 paid holidays
  • 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal
  • Voluntary benefits including auto, homeowner and pet insurance
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