Principal Platform Engineer - Lockbox & Integrated Solutions

Fifth Third Bank • Frisco, TX

18h • Onsite

About The Position

The Principal Platform Engineer evaluates, designs, and implements technology solutions that advance technology strategies for a line of business. The role is generally responsible for ownership of third-party or purchased software aligned with a line of business, including coordinating with vendors about upcoming changes, determining how software fits into technology roadmaps, and planning for business continuity and effectiveness. The engineer understands bank systems and their configurations and determines how they may need to change. On an agile squad, the role may work closely with the product owner to clarify user stories and support effective technology solutions.

The position implements and maintains features and capabilities, improves the quality of technical products and services, supports and troubleshoots team products, and contributes to operational excellence through automation and maintainable, supportable, and testable solutions. It also promotes technical best practices and continuous improvement, keeps current with technology trends, and coaches, mentors, and trains less experienced team members. Employees are accountable for managing risk, following policies and procedures, and supporting positive customer and colleague experiences.

Requirements

• Bachelor’s degree in a relevant technology field or an equivalent combination of education and work experience.
• At least 8 years of engineering or other IT work experience relevant to the position.
• Strong problem-solving and communication skills.
• Willingness to work in a highly collaborative environment.
• Solid understanding and significant experience with modern software development practices, tools, and/or hardware technologies.
• Solid understanding of IT security best practices.
• Expertise in one or more technical and/or functional domains relevant to the position.
• Experience designing, implementing, and supporting complex technical solutions.
• Technical skills specific to the position’s requirements.

Responsibilities

• Serve as the primary liaison with software vendors for systems used by a line of business.
• Monitor vendor software changes and enhancements and assess their business impact.
• Work with the line of business to design solutions for software changes and coordinate effective implementation with business partners.
• Understand the business technology roadmap and recommend continued use or elimination of third-party software solutions.
• When working on an agile team, collaborate with the product owner to ensure user stories are sufficiently clear and specific for software developers.
• Implement and maintain features and capabilities while continuously improving the quality of technical products and services.
• Follow industry and organizational best practices and standards, participate in communities of practice, and contribute to continuous improvement.
• Automate processes and create maintainable, supportable, and testable solutions to achieve operational excellence.
• Keep up with technology trends and innovations in relevant fields of practice.
• Provide operational support and troubleshooting for the team’s products and services.
• Coach, mentor, and train new or less experienced team members.
• Identify, assess, manage, monitor, and report risks while following bank policies and procedures.

Benefits

• Comprehensive benefits programs supporting physical, financial, emotional, and social well-being.
• Eligibility to participate in an incentive compensation plan, with payments based on company, line-of-business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal