Principal Platform Engineer – Sales

Johnson & Johnson Innovative Medicine•Horsham, PA

1d•$102,000 - $177,100•Hybrid

About The Position

Johnson & Johnson is seeking a Principal Platform Engineer for Sales to serve as the global engineering leader for the MedTech Global CXM Platform in Microsoft Dynamics. The role will create a connected ecosystem of platform, data, and intelligence across Microsoft Dynamics, Teams, Outlook, Copilot, and other global commercial platforms. It focuses on Sales platform experiences and defines and executes the technical strategy, architecture, engineering standards, and capabilities for AI-driven commercialization experiences across MedTech. The role owns the evolution of Sales experiences on the CXM Platform from initial release through enterprise scale. It will develop reusable services, common frameworks, standardized interfaces, agents, and connected AI workflows, while translating the MedTech CXM vision into a scalable engineering ecosystem supporting workflows across marketing, sales, pricing, contracting, customer service, and service and repair. The position is based in Raritan, New Jersey, another J&J site on the East Coast, or remotely in the U.S., and may require up to 20% travel within New Jersey and occasionally across North America or outside the U.S. J&J Flex allows office-based employees to work up to two days virtually and at least three days at their primary work location per week.

Requirements

At least 7 years of software engineering experience delivering enterprise-scale digital products, platforms, and distributed systems.
At least 4 years as a lead architect, principal engineer, or engineering lead responsible for platform architecture and technical strategy.
At least 2 years developing and using AI agents and orchestration platforms.
Demonstrated experience leading large-scale platform modernization initiatives and establishing enterprise engineering standards.
Proven experience building reusable platforms, frameworks, SDKs, and developer ecosystems rather than standalone applications.
Experience operating in highly regulated or complex enterprise environments.
Expertise in the technology stack used in the J&J MedTech CXM domain, principally Microsoft Dynamics, Azure, Copilot, and Copilot Studio.
Expertise in platform development and commercial business processes, including applying software solutions to business problems and accelerating new product introduction.
Demonstrable experience leading teams of employees and/or contractors, including goal setting and career development.
Experience with API Gateway, MSD Connectors, Lambda, EKS, EC2, SNS, SQS, EventBridge, DynamoDB, RDS, S3, CloudFront, CloudWatch, IAM, and Secrets Manager.
Demonstrated experience designing and implementing enterprise AI ecosystems, including LLM integrations, agent-based systems, multi-agent architectures, agent orchestration, RAG, tool-calling frameworks, skills-based architectures, context engineering, AI observability and governance, A2A workflows, and MCP integrations.
Hands-on expertise with Git, Jenkins, Terraform, Kubernetes, Docker, infrastructure-as-code, and platform observability.
Deep working knowledge of the XENA platform, including its engineering principles and standards, engineering accelerators, AI-enabled SDLC capabilities, coding and PR workflows, enterprise architecture standards, JPM deployment framework and pipeline standards, enterprise CI/CD governance, approved engineering tooling and delivery patterns, and AI-enabled SDLC acceleration capabilities.

Nice To Haves

Experience in medtech, pharmaceutical, healthcare, or other regulated industries.
Experience building enterprise agent platforms.
Experience building Internal Developer Platforms (IDPs).
Experience building reusable enterprise SDKs and framework libraries.
Demonstrated ability to influence senior executives and enterprise architecture stakeholders.
Experience leading through organizational transformation.

Responsibilities

Define and evolve the technical architecture for the Butterfly CXM platform.
Establish engineering strategy for shared-service integration, full-stack requirements, gateway services, and runtime capabilities to support adoption at scale.
Build foundational frameworks, SDKs, APIs, and developer platforms for CXM adoption across pods and future use cases.
Lead development of reusable agent frameworks, skills definitions, and agent integration strategies.
Establish enterprise standards for MCP, A2A, and A2UI interoperability across AI capabilities.
Create a shared catalog of reusable AI services, tools, agents, and business capabilities for the Workbench ecosystem.
Partner with AI Core teams to implement governed agent execution, observability, security controls, discoverability, and platform operations.
Ensure Microsoft Dynamics capabilities connect with the broader J&J enterprise technology ecosystem through interoperable APIs, shared services, and standardized platform contracts.
Define engineering quality metrics for platform reuse, service adoption, reliability, release velocity, developer productivity, and AI solution effectiveness.
Build an engineering organization to support the long-term AINF roadmap, including AI channels, AI production, autonomous execution capabilities, and broader enterprise adoption.
Lead teams of employees and/or contractors, including goal setting and career development.

Benefits

Medical, dental, and vision insurance.
Life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
Company pension and 401(k) savings plan.
Vacation: 120 hours per calendar year.
Sick time: 40 hours per calendar year; 56 hours for Washington residents.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental leave: 480 hours within one year of a child's birth, adoption, or foster care placement.
Condolence leave: 30 days for an immediate family member and 5 days for an extended family member.
Caregiver leave: 10 days.
Volunteer leave: 4 days.
Military spouse time off: 80 hours.