About The Position

The Principal of R&D Operations manages the processes that turn Fusable’s portfolio strategy into consistent, predictable execution across Product, Engineering, and Data. The role focuses on three areas: SDLC management, Commercial Interlock management, and financial and monthly R&D reporting. Across each, the Principal builds appropriate governance into how work is planned, approved, delivered, and reported, partnering closely with Product, Engineering, Finance, Sales, Marketing, and Customer Success leaders.

Requirements

  • Bachelor’s degree in business, finance, engineering, computer science, or a related field.
  • 8+ years in R&D, engineering, or product operations, or a PMO, in a software or data business.
  • Proven experience managing an SDLC across multiple product and engineering teams.
  • Administrator-level experience with Asana, Jira, and the Atlassian suite.
  • Working knowledge of R&D budgeting, forecasting, and software capitalization.
  • Experience running a go-to-market or commercial readiness process.
  • Strong analytical and communication skills; able to influence senior leaders without formal authority.

Nice To Haves

  • Scrum and agile delivery experience; CSM, PSM, or SAFe certification a plus.
  • SaaS or data business experience, including subscription metrics such as ARR, retention, and renewal.
  • Experience introducing process change while work is in flight.
  • A pragmatic view of governance: controls that inform decisions, not paperwork.

Responsibilities

  • Translate portfolio strategy into an executable R&D operating plan across product lines.
  • Establish R&D governance: decision rights, approval gates, and operating cadences.
  • Manage the end-to-end SDLC process, from intake through release.
  • Operationalize the planning hierarchy (Build Programs, Epics, Features, Stories) and its approval gates.
  • Standardize handoffs between Product Management, Product Owners, Design, and Engineering.
  • Administer Asana, Jira, and Confluence so they reflect the process and produce reliable delivery data.
  • Manage the Commercial Interlock process that aligns Product, Sales, Marketing, Finance, and Customer Success from roadmap to revenue.
  • Facilitate SKU approval so pricing, packaging, and revenue mapping are agreed before launch.
  • Maintain the release calendar and coordinate launch readiness across the owning teams.
  • Clarify ownership and decision rights, escalating cross-functional conflicts to leadership.
  • Own monthly R&D reporting on spend vs. budget, capacity, delivery, and risk.
  • Partner with Finance on R&D budgeting and forecasting.
  • Manage R&D capitalization tracking so CapEx/OpEx treatment is documented.
  • Link R&D investment to adoption, retention, and revenue outcomes.
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