Principal, Medicaid Product Management Strategy and Devliery

MedImpact Healthcare Systems, Inc.•San Diego, CA

1d•Onsite

About The Position

The Principal, Medicaid Product Strategy and Delivery is a senior product and domain leadership role responsible for guiding the strategic evolution, delivery, and operational success of the organization’s Medicaid platform and related services supporting Fee-for-Service (FFS) Medicaid programs. MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

Requirements

BA/BS Degree; 8+ years related experience and 8+ years of SME in respective area(s); (or equivalent combination of education and experience) with at least 4+ years leading individual contributors and leaders of leaders; which may be substituted with an appropriate mix of leadership experience and 5 years of MedImpact experience plus an appropriate external leadership training program and internal mentorship with a seasoned leader (VP+ level) that must completed within 12 months in new position.
Strong proficiency with MS Office / Word, PowerPoint, Excel, Visio and Outlook to create complex documents, manage schedules, and analyze data.
Experience with Microsoft project management tools preferred.
Working knowledge of key business applications such as SQL and SalesForce.
Ability to effectively recognize complex problems and apply analytic and critical thinking skills to innovate solutions.
Ability to exercise sound judgment and decision-making.
Ability to collaborate on cross-functional projects and liaise with stakeholders on both the business and IT divisions of the organization.
Ability to define requirements and prepare and maintain detailed product/project plans and related financial analysis.
Demonstrated ability to positively interact with clients, and staff of all levels, a willingness to take accountability for achieving service commitments and a demonstrated ability to achieve results.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Ability to work with mathematical concepts necessary to assess product costs and recommend pricing algorithms.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, legal documents, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Business Acumen
Directing Others
Organizational Agility
Conflict Management
Drive for Results
Political Savvy
Customer Focus
Innovation Management
Strategic Agility
Decision Quality
Managerial Courage

Nice To Haves

Project Management Professional (PMP) Certification preferred.

Responsibilities

Define and drive the strategic roadmap for the organization’s Medicaid solutions, aligning technology investments with client needs, regulatory requirements, and market opportunities.
Serve as the primary product leader responsible for prioritizing enhancements that improve our Medicaid capabilities, program flexibility, client onboarding efficiency, and operational performance.
Identify opportunities to expand our Medicaid capabilities, including support for Value-Based Contracting models and evolving Medicaid program requirements.
Act as a senior product strategist within Agile/Scrum teams, managing product backlogs and ensuring that requirements are well defined, prioritized, and aligned with strategic objectives.
Partner closely with engineering leadership to drive development throughput, remove delivery obstacles, and ensure high-quality releases.
Provide oversight and guidance to other Product Managers and Business Systems Analysts contributing to the Medicaid product roadmap.
Support the successful implementation and onboarding of new Medicaid clients utilizing MedImpact systems and solutions, ensuring system configuration, workflows, and data requirements are properly defined.
Collaborate with implementation teams to translate client requirements into scalable product capabilities rather than one-off custom solutions whenever possible.
Ensure the Medicaid systems and solutions support smooth transitions from implementation into ongoing operational production environments.
Partner with GPS, Fee-For-Service and Operations leadership to identify operational inefficiencies and translate those opportunities into technology improvements.
Ensure the product roadmap reflects both client needs and internal operational optimization opportunities.
Work closely with compliance, finance, and regulatory teams to ensure system capabilities align with client and industry requirements and evolving federal and state policies.
Engage with Medicaid clients, industry groups, and internal stakeholders to stay informed about evolving Medicaid program requirements and industry trends.
Contribute to pre-sales discussions and RFP responses by providing product and technical insight.
Manages assigned staff in the segment area. Responsible for the overall direction, coordination, and evaluation of the unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Supports and enforces all company policies and procedures in a fair and consistent manner, taking corrective action whenever necessary.
This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.