Principal Learning Solutions Architect
About The Position
This is a senior individual contributor role responsible for improving organizational performance through strategic consulting, performance analysis, learning design, and business partnership. This role works directly with executive and senior leaders to identify workforce challenges, diagnose root causes, recommend learning and non-learning solutions, and drive measurable business outcomes. This position is responsible for creation of effective workforce performance solutions that support enterprise-wide learning and bridge performance gaps. These solutions include but aren’t limited to courseware that adhere to adult learning principles and incorporate broad, complex interventions that range in media and complexity. The candidate must have the ability to be a hands-on manager of multiple projects/programs with a focus on customer service and execution against time constraints.
Requirements
- Bachelor's degree or advanced degree (where required)
- 8+ years of experience in related field.
- In lieu of degree, 10+ years of experience in related field.
Nice To Haves
- Strong PowerPoint skills, including building decks for executive-level presentations
- Strong storytelling skills, including executive facilitation
- Experience in serving as strategic advisor and providing thought leadership to customers and stakeholders outside of the learning organization
- Knowledge of modern learning ecosystems, including Learning Experience Platforms (LXP), Learning Management Systems (LMS), and AI-enabled learning technologies
- Strong relationship building, critical thinking & strategic thinking ability
Responsibilities
- Serve as a trusted advisor to senior leaders, directors, and vice presidents across the organization.
- Build deep understanding of business objectives, operational challenges, performance metrics, and workforce strategies.
- Participate in strategic planning discussions to identify workforce capability implications of business initiatives.
- Influence leaders toward solutions that address root causes rather than symptoms.
- Conduct rigorous performance consulting engagements to identify workforce challenges and performance opportunities.
- Assess business, operational, behavioral, process, technology, and knowledge factors contributing to performance gaps.
- Differentiate between: Knowledge and skill gaps, Process issues, Technology or system constraints, Organizational barriers, Leadership challenges, Communication gaps, Incentive or accountability issues.
- Design comprehensive learning and learning-adjacent solutions that improve workforce and organizational performance.
- Balance learner needs, business priorities, operational realities, and measurable outcomes.
- Lead conversations with senior leaders and executive stakeholders.
- Translate complex problems into concise, actionable business insights.
- Use storytelling techniques to make data meaningful and drive decisions.
- Create executive-ready presentations and consultation materials.
- Analyze business performance metrics, learner data, operational KPIs, workforce trends, and stakeholder feedback.
- Identify patterns, opportunities, risks, and emerging capability needs.
- Synthesize multiple data sources into clear narratives and recommendations.
- Use qualitative and quantitative insights to guide solution design and prioritization.
- Serve as a recognized subject matter expert within the Learning & Development function.
- Introduce innovative practices, technologies, and methodologies.
- Maintain expertise in learning strategy, performance consulting, organizational effectiveness, workforce transformation, and AI-enabled learning.
- Influence enterprise learning strategy and operating models.
Benefits
- Work-life balance, flexibility, and the autonomy to do great work
- Medical, dental, and vision coverage along with numerous health and wellness programs
- Parental leave and support plus adoption and surrogacy assistance
- Career development programs and tuition reimbursement for continued education
- 401k match including an annual company contribution
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What This Job Offers
Job Type
Full-time
Career Level
Senior
