Principal - Industry Solutions - Job ID 3108

iconectiv, LLC.

7d • Remote

About The Position

At iconectiv, trust is more than a principle - it is the foundation of the nation’s communications ecosystem. Advancing and protecting that trust is our core mission. Behind every call, text and digital interaction is a highly complex infrastructure that must remain secure, trusted and universally accessible. What appears seamless to consumers and businesses relies on an intricate network of systems, authoritative data and key processes working flawlessly behind the scenes. Our work delivers the reliability, choice and convenience that modern communications demand as the landscape continues to evolve. For more information, visit www.iconectiv.com and follow us on LinkedIn.

Requirements

• Exceptional customer relationship skills and ability to interact with various levels of customer and industry staff, from technical to managerial
• Established relationships with or participation in telecom industry forums or associations, including past or current leadership positions
• Deep experience with telephone number portability processes
• Experience managing transition of large software-based services from one vendor to another
• Demonstrated ability to interact with federal or state regulatory bodies
• Proficiency with Microsoft Office products
• Excellent written and oral communication skills
• Experience presenting to large groups
• Solid collaboration skills
• Ability to interact with all levels of the iconectiv organization, from technical staff to the CEO
• Comfortable working in a changing environment with tight schedules and varied assignments
• B.S. Computer Science, Engineering, Computer and Information Science or equivalent with 20+ years of experience in carrier operations, telephone number administration, number portability, regulatory, and/or related industry forums and associations
• Up to 50% of travel required based on business needs
• U.S. Citizenship Required

Nice To Haves

• Experience working on software systems
• Background in requirements gathering, analysis, and documentation through working with end users, engineers, and developers

Responsibilities

• Responsible for representing iconectiv and its services at various industry forums, in customer engagements, and at various trade events.
• Shares expertise in iconectiv services and products with customers, users, and industry bodies.
• Engages with various levels in the iconectiv organization–from the executive management team to the technical team–to analyze problems and to lead the implementation of solutions and strategies.
• Includes supporting existing production systems and services.
• Responsible for representing industry and customer voices in the decision-making process and overall strategy of iconectiv to develop existing and future products and services.
• Responsible for leading external engagements related to implementation of strategic initiatives.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance (short and long term)
• Basic and supplemental life insurances
• 401k plan
• Company Matching and Automatic Contributions to 401k
• Vacation Days
• Floating Holidays
• Personal Business Days
• Volunteer Day
• Paid holidays
• Paid sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal