Principal, HR Operations

LaunchWell Group

5d•$50 - $65•Remote

About The Position

LaunchWell Group is seeking a Principal, HR Operations to join their team. This role is for a seasoned HR professional who can operate independently, collaborate with leaders, and manage both strategic and day-to-day People needs. As an embedded People partner across one or more LaunchWell client engagements, you will own the hands-on day-to-day HR operations, employee relations, performance processes, policies, compliance, and employee experience initiatives. This role reports to LaunchWell’s Co-Founder and Head of Talent & Delivery. It’s a fully remote, contract role that flexes with client portfolio and business needs, with limited travel possible.

Requirements

Eight (8)+ years of progressive HR or People Operations experience as an HR Generalist, HR Business Partner, People Operations Partner, or similar.
Demonstrated experience with Rippling, Paylocity and/or Workday.
Demonstrated experience advising executives, senior leaders, and people managers in fast-paced, changing, or ambiguous environments.
Strong employee relations experience, including investigations, performance management, corrective action, and sensitive employee matters.
Strong knowledge of HR operations, employee lifecycle processes, compliance, People systems, and multi-state employment practices.
Sound business judgment and the ability to balance employee, legal, and risk considerations.
Ability to know when to escalate matters or seek input prior to taking action or making recommendations
Excellent communication skills, with the confidence to influence leaders and navigate difficult conversations.
Ability to work independently, manage multiple priorities, and create order in a fractional or consulting environment.

Nice To Haves

Experience supporting multiple clients or business units in a consulting, outsourced HR, or high-growth environment.
Experience working in a start-up environment.
Experience building or improving HR infrastructure and scalable operating practices.
Experience with HRIS implementation and reporting, including platforms such as Gusto, BambooHR, Greenhouse, or Ashby.
Professional HR certification such as SHRM-SCP, SHRM-CP, SPHR, or PHR; exposure to M&A, carve-outs, or venture-backed businesses is a plus.

Responsibilities

Lead sensitive employee relations matters, including concerns, conflicts, investigations, performance issues, and documentation, escalating issues when needed.
Coach managers on performance management, accountability, and difficult conversations.
Assess risk and recommend action that balances legal, business, and employee considerations.
Own and improve core HR processes, including onboarding, offboarding, employee lifecycle management, and documentation.
Lead policy administration and compliance and manage People risks across multi-state or global teams.
Manage HR systems, data integrity, and workforce reporting, using insights to strengthen decision-making.
Lead the execution of performance management, engagement, culture, and other employee experience programs.
Step into new client environments, quickly build context and trust, and deliver value with limited direction.
Collaborate with LaunchWell and client People team members while owning coordination and follow-through.
Identify opportunities to expand LaunchWell’s support, and contribute to proposals, pitches, and scoping that reinforce our position as a strategic partner.