Principal GTM Program Manager

Zillow

1d•$129,800 - $218,300•Remote

About The Position

The Principal Strategic GTM Program Manager leads high-impact, cross-functional programs that are critical to Zillow's strategic goals, shaping program strategy, governance, and execution across multiple teams. This role operates with broad autonomy to define outcomes, navigate ambiguity, and align senior leaders and partners to deliver complex, multi-year initiatives at scale. You will define the path forward in ambiguous situations without waiting for structure to be handed to you.

Requirements

10+ years of progressive experience leading complex cross-functional GTM programs, with at least 4 years embedded inside a direct B2B sales organization partnering with VP of Sales, sales directors, or CRO level leaders as primary day to day stakeholders
Your primary day to day stakeholders have been VP of Sales, sales directors, or CRO level leaders
Background in enterprise SaaS, digital advertising, marketplace, or technology companies with a direct B2B sales motion.
Demonstrated success owning end-to-end delivery for multi-stakeholder initiatives such as platform, data, or enterprise process transformations, including roadmap integration, dependency management, and benefits realization
Proven experience influencing and partnering with senior leaders and diverse functional teams to align priorities, resolve conflicts, and drive decisions in ambiguous, fast-changing environments
Experience implementing or improving program management practices such as governance models, portfolio reporting, or standardized tooling to increase efficiency, transparency, and scalability; comfortable pulling and interpreting data directly to pressure-test recommendations and drive decisions

Responsibilities

Own high priority cross-functional programs end to end inside a direct B2B sales org, from diagnosing what is broken through building the framework and driving the outcome, without waiting for structure to be handed to you
Partner directly with Sales leaders as your primary day to day stakeholders to diagnose business performance problems, define the path forward, and drive GTM strategy and execution
Establish and lead program governance including cadence, decision forums, risk and issue management, and change control, enabling timely trade-offs and data-driven decisions with senior leaders and cross-functional stakeholders
Anticipate and resolve cross-team risks, constraints, and escalations using structured analysis and scenario planning to recommend path-forward options and maintain delivery predictability
Build and maintain transparent program communications including executive-ready updates, status reports, and visualizations that highlight progress, risks, and business impact for diverse audiences
Champion continuous improvement by standardizing program management practices, tools, and templates; coach other program and project managers in best practices to elevate execution quality across the organization
Use quantitative and qualitative insights to evaluate program outcomes against objectives, identify optimization opportunities, and inform future strategy, backlog, and investment decisions