About The Position
This role focuses on post-sales deployment and optimization of Gigamon’s network visibility solutions, ensuring positive business outcomes for customers. The Principal Global Success Automation & Solutions Engineer will join a collaborative, innovative team with a strong emphasis on customer satisfaction, system optimization, and quality delivery. This is an individual contributor role that works closely with cross-functional teams, system architects, and end-user technical teams. The environment values technical expertise, problem-solving, and security-driven thinking.
Requirements
- 10+ years of hands-on experience in the design, deployment, and management of network tools and applications, with a focus on security and scalability.
- Strong technical expertise in network protocols (TCP/IP, L2/L3, IPv4, IPv6).
- Extensive experience with virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure, OpenStack).
- Proficiency in programming languages (Python, Java, C) and APIs.
- Proven track record of leading technical initiatives and collaborating with virtual teams across geographies.
- Bachelor’s or Master’s degree in Computer Science, a related field, or equivalent hands-on experience.
- Excellent English communication skills, both verbal and written.
Nice To Haves
- Familiarity with security frameworks and cybersecurity standards (ISO 27001/27002, CIS, NIST) is highly desirable.
- Experience with SDKs and additional programming languages is a plus.
- A proactive problem-solver who thrives under pressure and can effectively communicate complex technical concepts.
- A team player with excellent interpersonal skills who can work cross-functionally and lead without formal authority.
- Highly analytical with a deep understanding of network security principles and compliance standards.
- Detail-oriented, with a passion for continuous learning and staying updated on emerging technologies.
Responsibilities
- Driving adoption of AI through developing tools for Global Success.
- Lead solution design, deployment, and optimization efforts for Gigamon’s network visibility and security products.
- Identify deployment alternatives and propose optimized solutions for customers across various industries, including mobile networks, service providers, and enterprises.
- Ensure technical compliance with security standards and policies (e.g., ISO 27001, CIS, NIST), and work with system architects to meet security requirements.
- Collaborate with technical teams to guide security policy implementation and compliance.
- Automate and streamline post-sales processes to enhance customer experience and accelerate time to value.
- Conduct testing, documentation, and pilot deliveries to ensure high-quality deployment results.
Benefits
- Certified as a Great Place to Work
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What This Job Offers
Job Type
Full-time
Career Level
Principal
