Principal Fraud Protection and Controls Analyst

Fidelity Investments•Smithfield, RI

3d•Onsite

About The Position

Fidelity Investments has an opening for a Principal Fraud Protection and Controls Analyst role that presents an outstanding opportunity to further an individual’s career in cybersecurity and customer protection at one of the top financial services companies in America in a highly visible and impactful role. In this role you will help develop, assess, document, and monitor controls that detect, prevent, and respond to customer account fraud. You will work with business and technology development partners on strategies to identify and mitigate fraud-related risks. Fidelity is a recognized leader in the protection of customer data and accounts and is looking for an experienced technology risk and controls cyber professional to support and advance this critical program. This includes: Partners with Cyber, Fraud, Risk, and Business & Technology teams to design, document, assess, monitor, and implement controls that mitigate customer account fraud. Apply a proven grasp of information technology processes and controls and a broad understanding of fraud and cyber risks. Communicate internal and industry fraud trends and standard processes helping to ensure Fidelity meets evolving client expectations in these areas. Understanding, detailing and communicating status of projects within programs. Call out and communicate identified incidents or risks to the leadership team. You will have the opportunity to engage and form relationships across business units including technology, cybersecurity, business operations, customer contact centers, experience design, fraud intelligence and risk management groups.

Requirements

Bachelor’s Degree or equivalent experience in Cybersecurity, Fraud, Risk, Audit, Technology, or an equivalent area of study.
Proven experience in risk management and control processes with demonstrated knowledge of cybersecurity and/or fraud industry standards and best practices
Robust critical thinking and analytical skills in a constantly evolving threat landscape.
Excellent relationship building and written/verbal communication skills.

Nice To Haves

Professional technology risk certifications (CISSP, CISM) preferred.

Responsibilities

Partners with Cyber, Fraud, Risk, and Business & Technology teams to design, document, assess, monitor, and implement controls that mitigate customer account fraud.
Apply a proven grasp of information technology processes and controls and a broad understanding of fraud and cyber risks.
Communicate internal and industry fraud trends and standard processes helping to ensure Fidelity meets evolving client expectations in these areas.
Understanding, detailing and communicating status of projects within programs.
Call out and communicate identified incidents or risks to the leadership team.
Engage and form relationships across business units including technology, cybersecurity, business operations, customer contact centers, experience design, fraud intelligence and risk management groups.