Principal Field Service Engineer

Leonardo DRS, Inc.•Chantilly, VA

About The Position

The Principal Field Service Engineer leads field service activities in operating environments, including depots, training sites, and customer field operations involving training, operation, or repair. The role applies expert-level technical skills across military and commercial field assignments, resolves highly complex technical problems, and advises customers and upper management on sensitive or highly technical matters. The engineer may work at remote locations without direct supervision and lead technical groups and less experienced engineers. The position also contributes technical expertise to design reviews and procedures, coordinates with Engineering to prevent recurring problems, and provides technical assistance to engineers and support personnel. Responsibilities include supporting proposals, managing budget, cost, and schedule input for design assignments, communicating with customers and company personnel, and representing the company at customer and business meetings. A bachelor's degree in engineering or a related technical field and at least eight years of experience are required. U.S. citizenship is required, as is an active DOD security clearance or the ability to obtain one within a reasonable time after employment begins.

Requirements

  • Bachelor's degree in engineering or a related technical field.
  • Minimum of 8 years of experience.
  • Mastery in technologies and application domain.
  • U.S. citizenship.
  • Active DOD security clearance or ability to obtain one within a reasonable time after commencement of employment.

Responsibilities

  • Lead field service activities at depots, training sites, and customer field operations involving training, operation, or repair.
  • Apply expert-level skills and expertise to military and commercial field assignments.
  • Represent the company on field service technical, contractual, or business issues and advise upper management and customers on sensitive or highly technical matters.
  • Determine solutions and advise others in resolving highly complex technical problems.
  • Serve as a mentor to the Field Service community.
  • Resolve difficult technical problems, evaluate solutions to prevent recurrence, and coordinate with Engineering on a path forward.
  • Participate in technical reviews and contribute technical expertise to the definition of new designs and procedures.
  • Work at remote locations without direct supervision.
  • Lead technical groups independently and direct others as assigned.
  • Keep within budget and provide cost and schedule input for design assignments.
  • Communicate clearly, in writing and orally, with company personnel and customers.
  • Participate in proposal preparation.
  • Provide higher-level technical knowledge and assistance to engineers and support personnel.
  • Support, communicate, reinforce, and defend the organization's mission, values, and culture.
  • Attend appropriate customer or business meetings.
  • Lead less experienced engineers.

Benefits

  • Medical, dental, and vision coverage.
  • Company contribution to a health savings account.
  • Telemedicine.
  • Life and disability insurance.
  • Legal insurance.
  • 401(k) savings plan.
  • Wellness programs focused on physical, emotional, and financial well-being.
  • Career-growth, professional development, and skill-enhancement programs and activities.
  • Flexible work schedules through a 9/80 program.
  • Competitive vacation.
  • Health and emergency leave.
  • Paid parental leave.
  • Community service hours.
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