Principal Field Service Engineer

Leonardo DRS, Inc. • Chantilly, VA

7d

About The Position

The Principal Field Service Engineer leads field service activities in operating environments, including depots, training sites, and customer field operations, supporting training, operation, and repair. The role applies expert-level technical skills across military and commercial field assignments, resolves highly complex technical problems, and advises customers and upper management on sensitive or highly technical matters. The engineer serves as a mentor and technical leader, may lead groups and direct others, and works at remote locations without direct supervision.

The position participates in technical reviews, contributes expertise to new designs and procedures, interfaces with Engineering to resolve difficult issues and prevent recurrence, and provides technical assistance to engineers and support personnel. Additional duties include managing budget, cost, and schedule inputs for design assignments; participating in proposals and customer or business meetings; communicating with customers and company personnel; and supporting the organization’s mission, values, and culture.

Requirements

• Bachelor’s degree in engineering or a related technical field.
• Minimum of 8 years of experience.
• Mastery in technologies and application domain.
• U.S. citizenship required.
• Active DOD security clearance or ability to obtain such clearance within a reasonable time after employment begins.

Responsibilities

• Lead field service activities in operating environments at depots, training sites, and customer field operations, including training, operation, and repair.
• Apply expert-level skills in the area of proficiency and demonstrate expertise on military and commercial field assignments.
• Represent the company on field service technical, contractual, or business issues and advise upper management and customers on sensitive or highly technical issues.
• Determine solutions and advise others in resolving complex technical problems.
• Mentor members of the Field Service community and lead less experienced engineers.
• Resolve difficult technical problems, evaluate solutions to prevent recurrence, and interface with Engineering departments on a path forward.
• Participate in technical reviews and contribute technical expertise to defining new designs and procedures.
• Work at remote locations without direct supervision and independently lead a technical group.
• Maintain budget, cost, and schedule input for design assignments.
• Communicate clearly, both verbally and in writing, with company personnel and customers.
• Participate in preparing proposals.
• Provide higher-level technical knowledge and assistance to engineers and support personnel.
• Lead and direct the work of others as assigned.
• Support, communicate, reinforce, and defend the organization’s mission, values, and culture.
• Attend customer or business meetings, build positive relationships, and respond to the needs of those involved.

Benefits

• Medical, dental, and vision coverage.
• Company contribution to a health savings account.
• Telemedicine.
• Life and disability insurance.
• Legal insurance.
• 401(k) savings plan.
• Wellness programs focused on physical, emotional, and financial well-being.
• Career-growth, professional development, and skill-enhancement programs and activities.
• Flexible work schedules through a 9/80 program.
• Competitive vacation.
• Health and emergency leave.
• Paid parental leave.
• Community service hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal