Principal Enterprise Assessment

Pacific Gas And Electric Company•Oakland, CA

10d•$140,000 - $238,000•Hybrid

About The Position

The Enterprise Performance System team is responsible for the implementation of Lean across PG&E. This is accomplished by training, coaching, KPI development and tracking, problem solving, use of standards of performance and eliminating waste. This team leads the Enterprise assessment process on how we measure operational excellence and lean maturity. This role serves as the execution lead and key thought partner supporting the design and implementation of PG&E’s enterprise operational excellence system, including the Performance Playbook, enterprise assessment processes, and coaching process. Reporting to the strategy lead, this Principal will partner in the design and development of assessment implementation approaches, and drive execution of enterprise assessments initiatives, translating performance objectives into structured assessment execution and reporting. The role requires strong system thinking, the ability to operate effectively in ambiguity, and the capability to influence senior leaders without direct authority. This position is hybrid. In-office work is required 1–3 days per week at the Oakland General Office. Some travel across PG&E territory is required to support assessment execution. This position is hybrid, working from your remote office and your assigned work location based on business needs or company requirements. The assigned work location will be within the PG&E Service Territory and will be agreed upon by the successful candidate and hiring leader.

Requirements

Direct participation in the design of assessment frameworks or models (not limited to tool execution)
Experience leading or co-leading formal assessments, including conducting evaluations and synthesizing findings
Experience producing assessment outputs or reports used by leadership to inform decisions
Demonstrated ability to structure ambiguous problems, apply logical reasoning, and communicate clearly under scrutiny
Have experience as an assessor, consultant, or system builder, not just a program manager
Are comfortable operating with partial information and evolving direction
Can connect concepts across systems (e.g., performance frameworks, assessments, and outcomes)
Communicate in a clear, structured, and logically defensible manner, especially in senior forums
Demonstrate ownership, initiative, and independent thinking, while aligning to overall strategy
10 years of experience in project/program management, organizational change, or operations management.
Bachelor’s degree in business, engineering, statistics, organization development, or related field.

Nice To Haves

Experience managing large-scale, cross-functional assessment or improvement initiatives.
Ability to lead projects with measurable results, working across organizational boundaries and with senior executives.
Strong communication skills, both written and verbal, with the ability to engage technical and non-technical audiences.
Ability to facilitate sessions with senior leadership to create assessment modules and delivery process.
Experience in Malcolm Baldrige or Shingo Institute assessment processes
Experience in consulting or advisory roles requiring structured problem solving, adaptation, and synthesis of complex information
Demonstrated skill in coaching leaders to make data-driven decisions and solve problems objectively
Familiarity with process improvement methodologies (Lean, Six Sigma, etc.)
Project Management Certification (PMP or equivalent) and/or Change Management Certification

Responsibilities

Lead execution of enterprise assessments, including: Business System Performance, Lean Maturity
Translate Performance Playbook objectives and criteria into assessment execution approaches and practices.
Independently make decisions on execution approach within established scope and methodology
Conduct assessments using multiple methods (e.g., interviews, document review, observation, data analysis) and synthesize findings into defensible conclusions
Contributes subject matter expertise to co-develop and refine assessment models, scoring frameworks, and evaluation criteria
Ensure alignment between performance objectives, assessment methods, and expected outcomes
Integrate insights across sources to evaluate whether conditions for excellence exist
Support development and refinement of tools and processes that enable consistent, scalable enterprise assessments
Develop and support delivery of clear, structured, and insight-driven executive-level reports for SLT/EOT
Synthesize complex and sometimes ambiguous data into coherent narratives and actionable recommendations to support performance improvement and inform decision-making
Identify performance gaps and improvement opportunities through correlation of qualitative and quantitative inputs
Support leadership teams in understanding findings and implications for improvement
Engage cross-functional stakeholders to: Build alignment on assessment approach and outputs, Facilitate discussions on performance findings
Respond to challenge and questioning with clear, logical, and defensible positions
Influence without authority in a complex, evolving enterprise environment
Manage end-to-end delivery of assessment-related activities, ensuring: Milestone adherence, Coordination across stakeholders and SMEs, High-quality deliverables
Operate effectively in ambiguous and evolving scope, refining approach as the program matures
Maintain governance processes, standards, and documentation across assessment efforts
Co-develop training curriculum and materials for assessment teams
Contribute to and support development of assessment capability across the organization to support long-term sustainability, including coaching of assessment participants where appropriate
Apply and adapt emerging standards (e.g., WANO-style criteria) into training and execution