Principal Engineer-Software Development

Verizon • Alpharetta, GA

1d • Hybrid

About The Position

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... Verizon’s Consumer Wholesale plays a crucial role in how Verizon presents itself in the marketplace, enabling additional revenue streams and subscriber growth through consumer-focused MVNO distribution channels. The GTS team seeks a highly innovative and technical Principal Engineer to lead the design, development, and support of the Wholesale suite of applications. This key role involves developing & supporting complex applications, which are often based on contractual agreements for Wholesale, while ensuring the delivery of a best-in-class customer experience. What you will be doing Leading discussions with the business and resellers to determine the requirements and design of large-scale software systems and services that best meets the needs of the business. As a technical and functional Domain expert, you will be responsible for building mission critical solutions for Wholesale channels and internal Verizon business users. Assessing the solution's compliance and consistency with all established Reseller agreements and contracts. Determining the structure, design, and scope of the Wholesale systems with a deep understanding of enterprise application architecture. Being responsible for performance tuning of mission critical applications to ensure Reseller SLAs are met. Identifying and proposing technical solutions in high-pressure situations, contributing recommendations and working effectively in ambiguous environments. Supporting the production rollout of enhancements, including validation and resolution of post-production issues to ensure the Mean Time to Resolution (MTTR) is met. Engaging with both internal and external stakeholders, Vendor partners and business teams. Troubleshooting, Debugging and triaging customer issues Partnering with key cross-functional stakeholders including Wholesale, Revenue Assurance, Finance, Network, GTS, and external customers.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience in programming, Operational support ,Database Technologies with large database(250 TB+).
• Experience with strong Oracle PL/SQL: packages, procedures, functions, triggers, views, complex SQL, performance tuning.
• Experience with Unix/Linux, Perl, Shell scripting.

Nice To Haves

• Telecom experience especially with Billing applications.
• Experience in Cloud technologies especially Oracle Cloud.
• Experience in JAVA/J2EE technologies.
• Experience in using AI tools - CoPilot, Generative AI and Agentic AI.
• Experience with Operations & support: incident triage, RCA, SLAs, monitoring tools.
• Knowledge of information systems.
• Agile Software development process & applicable methodologies.
• Excellent verbal and written communication skills.
• Experience in CI/CD pipeline and DevOps tools.

Responsibilities

• Leading discussions with the business and resellers to determine the requirements and design of large-scale software systems and services that best meets the needs of the business.
• As a technical and functional Domain expert, you will be responsible for building mission critical solutions for Wholesale channels and internal Verizon business users.
• Assessing the solution's compliance and consistency with all established Reseller agreements and contracts.
• Determining the structure, design, and scope of the Wholesale systems with a deep understanding of enterprise application architecture.
• Being responsible for performance tuning of mission critical applications to ensure Reseller SLAs are met.
• Identifying and proposing technical solutions in high-pressure situations, contributing recommendations and working effectively in ambiguous environments.
• Supporting the production rollout of enhancements, including validation and resolution of post-production issues to ensure the Mean Time to Resolution (MTTR) is met.
• Engaging with both internal and external stakeholders, Vendor partners and business teams.
• Troubleshooting, Debugging and triaging customer issues
• Partnering with key cross-functional stakeholders including Wholesale, Revenue Assurance, Finance, Network, GTS, and external customers.

Benefits

• health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance
• matched 401(k) savings plan
• up to 8 company paid holidays per year and up to 6 personal days per year
• paid parental leave
• adoption assistance and tuition assistance
• incentive based position with the potential to earn more
• Newly hired employees receive up to 15 days of vacation per year, which grows with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees