Principal Engineer, Digital Workplace Technology Engineering

NBCUniversal•New York, NY

17h•Remote

About The Position

The Principal Engineer for Digital Workplace Technology is a senior technical leader within NBCUniversal’s Workplace Technology Engineering (WTE) organization, responsible for defining and delivering the next-generation digital workplace platform. This role spans enterprise collaboration, endpoint engineering, and AI platform engineering, including Microsoft 365, Copilot, Power Platform, and enterprise AI solutions. This position plays a critical role in transforming NBCU’s digital workplace into an AI-first productivity platform that powers employee communication, engagement, and innovation.

Requirements

12+ years of experience in enterprise engineering, platform engineering, or workplace technology
Deep expertise in: Microsoft 365 ecosystem (Teams, SharePoint, Exchange, OneDrive)
Endpoint engineering and device management platforms (Intune, JAMF, SCCM)
Cloud platforms (Azure preferred)
Strong experience in AI/ML or enterprise AI engineering, including Copilot or similar platforms
Experience with Microsoft 365 Copilot, Copilot Studio, and Power Platform
Knowledge of MLOps, DevOps, and platform engineering best practices
Experience in media, entertainment, or large global enterprise environments
Familiarity with NBCU-specific platforms (e.g. Intranet, employee portals, custom digital experiences)
Proven experience leading large-scale enterprise platform transformations
Strong architectural, analytical, and problem-solving skills
Excellent communication and stakeholder management skills
Strong business acuity, including understanding and practical application of relevant market/industry trends
Ability to thrive in an ambiguous and fast-paced environment and to manage multiple simultaneous projects requiring organization and time management.

Responsibilities

Define and lead the technical vision, roadmap, and standards for NBCU’s digital workplace platforms across collaboration, endpoints, and AI.
Own the end-to-end architecture for Workplace Technology Engineering, ensuring alignment with enterprise architecture, security, and compliance requirements.
Serve as a technical authority for complex system design, scalability, and long-term platform evolution.
Lead design and engineering of enterprise workplace services, including: Microsoft 365 (Teams, SharePoint, OneDrive, Exchange Online), Identity & security (Entra ID, Purview, Defender), Endpoint engineering (Intune, JAMF, SCCM), Unified communications, telephony, and conferencing solutions.
Ensure platforms deliver high availability, performance, and security, while reducing operational overhead through automation and standardization.
Drive global consistency across workplace technologies supporting hybrid work environments.
Architect and deliver enterprise AI capabilities, including: Microsoft 365 Copilot and Copilot Studio, Power Platform (Power Apps, Power Automate), Enterprise AI and low-code automation solutions.
Lead the engineering of agentic AI solutions, automation workflows, and knowledge systems that enhance employee productivity and decision-making.
Establish standards for: AI governance, security, and responsible use, Data protection, privacy, and compliance within AI solutions.
Partner with business stakeholders to identify and prioritize high-value AI use cases across NBCU.
Apply Site Reliability Engineering (SRE) principles across workplace platforms: Define and manage SLIs/SLOs, Improve observability and monitoring, Automate operations to reduce manual toil.
Drive reliability, resilience, and operational excellence across global services supporting collaboration, endpoints, and AI platforms.
Act as a senior technical leader and mentor across WTE engineering teams.
Lead architecture reviews, engineering design boards, and technical decision-making forums.
Partner closely with: Workplace Operations, Cybersecurity & Risk, Enterprise Architecture, Product & Business stakeholders.
Influence strategic decisions and ensure alignment between technology investments and business outcomes.
Drive modernization initiatives across workplace platforms, including cloud migration, endpoint transformation, and AI adoption.
Evaluate and integrate emerging technologies in: Generative AI and LLM ecosystems, Digital employee experience (DEX) platforms, Automation and low-code development.
Enable continuous improvement of employee experience across NBCU’s global workforce.