Principal Enablement Partner, BDR

Klaviyo•Quinte West, ON

7d•$152,000 - $228,000•Remote

About The Position

The GTM Enablement team at Klaviyo supports over 1000 sales and customer success professionals. This team acts as a reliable, real-time, and consistent resource, empowering sales and CS teams to work more efficiently, grow their skill sets, and enable Klaviyo's long-term strategy. The team is expanding and seeking a Principal Enablement Partner to collaborate with the Global BDR organization. This role will serve as a strategic advisor to BDR leadership, responsible for developing the enablement strategy to foster their growth and achieve results. As a strategic partner to various cross-functional teams, you will represent the BDR Organization as your primary customer. Your goal is to create an exceptional and equitable learning experience that empowers the BDR team to reach their full potential, ensuring their success and growth. Success in this role requires a strong perspective on the BDR development lifecycle, including onboarding, skill development, and role progression programs to prepare BDRs for advancement to AE roles within Klaviyo. This is a global position, overseeing BDR enablement across the Americas, EMEA, and APAC.

Requirements

You default to using AI and have tangible examples of how AI has made you and those around you more productive.
8+ years experience in Sales/GTM Enablement at a high-growth global tech company.
Strong project and program management skills and experience.
Executor at heart. This is not a “strategy” role.
Direct experience in a B2B SaaS sales role, preferably selling to Mid-Market or Enterprise prospects.
Deep understanding of Sales dynamics, with the ability to empathize, build trust, and offer support as needed.
Experience designing engaging workshops and facilitation.
Comfortability and confidence in an ambiguous environment.
Excellent proactive verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels, addressing communication needs and setting clear expectations throughout project lifecycles.
Demonstrated ability to gain buy-in from diverse stakeholders, shape expectations, plan strategically, and communicate effectively.
Ability to set strategic direction by understanding needs and translating vision into a clear, global strategy.
Strong data-driven decision-making skills, using data and analysis to drive strategic planning or business changes and influence change.
Self-motivated and proactive mindset, taking initiative without requiring external motivation.

Responsibilities

Own the enablement strategy and roadmap for the BDR organization.
Develop and execute the BDR strategy for driving adoption of global enablement programs, such as sales methodology, sales process, and product launches.
Own and enhance the existing BDR Onboarding program (program management, content creation, SME management, reporting and facilitation).
Own and enhance the existing BDR → AE advancement program to prepare our “promotion-ready” BDRs for an AE role.
Develop a comprehensive approach to in-seat BDR skill development, from the day they are hired through promotion and beyond.
Conduct in-depth needs and gap analyses through enablement councils, 1:1 meetings, surveys and other methods of data collection.
Coach and support front-line managers and BDRs in best practices around prospecting strategies.
Partner closely with the Marketing and Product teams to deliver content designed specifically for BDRs to use in their conversations with prospects and customers.
Develop and present Quarterly Business Reviews that drive alignment with your segment and report on previous quarter results.
Measure and report on enablement success metrics and draw insights from data.
Regularly present and align on project plans, strategies, and updates to Sales Leadership.