Principal Electrical Engineering Operations Manager

Microsoft•Boydton, VA

About The Position

Microsoft’s Cloud Infrastructure and Operations (MCIO) powers the company’s cloud services and online businesses. The Principal Electrical Engineering Operations Manager plays a key role in delivering core infrastructure and foundational technologies across Microsoft’s global datacenter portfolio. The role supports datacenter operations serving Microsoft services and customers worldwide, with environmental sustainability and optimization emphasized in datacenter design and operations. The manager leads a team of Electrical Engineers and serves as the technical subject matter expert for on-site operations involving large-scale, mission-critical electrical systems, including their design and functionality. The role works with commissioning teams to test and validate electrical installations and performance, and helps maximize Critical Environment availability and operational efficiency. It also promotes safety, security, and compliance; delivers cost and energy efficiency initiatives; and collaborates with engineering groups, business partners, and regional and global peers to strengthen operations and share best practices. Candidates must meet Microsoft, customer, and/or government security screening requirements. The role requires citizenship verification because it supports U.S. government agency customers and is subject to citizenship-based legal restrictions. A Microsoft Cloud Background Check is required upon hire or transfer and every two years thereafter; a CJIS background check may also be required.

Requirements

High school qualification or equivalent, plus 10+ years of experience in mission-critical service management, such as providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical-environment infrastructure; or equivalent experience.
At least 3 years of people-management experience.
Ability to meet Microsoft, customer, and/or government security screening requirements.
Ability to pass the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.
Citizenship verification with a valid passport is required for this position.
A CJIS background check may be required.

Nice To Haves

Master’s, bachelor’s, or technical college degree in Electrical Engineering or a related field, plus 10+ years of enterprise-level experience managing large-scale and complex projects/programs or critical-environment infrastructure; or high school qualification or equivalent plus 12+ years of such experience; or equivalent experience.
At least 5 years of people-management experience.
At least 5 years of experience in datacenter operations or other critical-environment infrastructure, such as UPS, STS, ATS, generators, or AHUs.
Experience with electrical maintenance of electrical distribution equipment.
Data Center Operations Management experience.

Responsibilities

Promote a culture of safety, security, and compliance across datacenter operations.
Lead a team of Electrical Engineers supporting Microsoft’s online services.
Serve as the technical subject matter expert for on-site operations involving large-scale, mission-critical electrical systems, their design, and functionality.
Work with commissioning teams to test and validate the installation, operation, and performance of electrical systems.
Maximize Critical Environment availability and operational efficiency.
Collaborate cross-functionally to maximize business results and positive customer experiences.
Deliver cost and energy efficiency initiatives.
Communicate and present effectively to stakeholders at varying levels, including business executives.
Work with technical and non-technical groups in a fast-paced environment while maintaining an even temperament.
Establish and strengthen working relationships and engagement with Engineering Groups and business partners.
Work with regional and global peers to share and develop best practices across the datacenter portfolio.