Principal Digital Product Manager - AI Program

Mayo Clinic•Rochester, MN

About The Position

Responsible for driving the vision, strategy, business requirements, roadmap, and execution across multiple assigned digital products. Advocates for the end user experience through data and research driven product discovery and development methods. Ensures alignment between Product, Business and Platform/Property priorities in context of Mayo Clinic's overall strategy and goals, while ensuring the end-user needs are met. Oversees the entire life cycle of the assigned product, from defining and setting the vision, managing teams to hit cross-product and shared OKRs, deriving feature intention maps, and managing capacity against scope - ultimately creating a best in class user/customer experience, while on time and within budget. Sets the portfolio-wide standard for problem definition – ensuring every initiative is grounded in a clear articulation of what is being built, why it matters and how success will be measured before any solution work begins. Defines and owns cross-product OKRs across the portfolio, establishing clear targets aligned to organizational goals. Sets the standard for how OKRs are structured and measured, holding teams accountable. Coordinates agile product methodologies across multiple product teams. Works with IT, Experience Design, Content and Digital Analytics leaders. Accountable to the success of a cross-functional team, including experts in design, engineering, marketing, and others. Recruits, hires, and mentors members of the team; establishes and standardizes product management practices, frameworks and tools across the product organization as a primary accountability alongside portfolio strategy. Responsible for driving the product strategy, vision, design, and development execution across the portfolio. Ensures delivery of high-value products in alignment with business goals and user experience optimization. Leads high performing cross-functional teams effectively and efficiently, collaborating with business partners, customers, and other stakeholders (Engineering, UX/UI, Operations, Engagement, AI, etc.) Leverages market and customer feedback and data to inform and guide future product and feature development. Sets discovery standards across the portfolio and leads fast-paced discovery sessions including user research, defining outcomes with baselines and opportunity areas. Leads portfolio-level prioritization and investment trade-off discussions with executive, clinical, operational, vendor and technology leadership. Advocates for end-users, and builds and improves features based on their pain points - strives to make product technology and workflows easy to use. Proactively manages and monitors product and operational risks (regulatory, security, operational, etc.) in order to prevent and/or mitigate risks to the customer and business. Establishes deep partnerships with business stakeholders to ensure products achieve business requirements and align to other organizational strategies and priorities. Quickly build credibility and partnership with key internal partners and leaders. Monitors and manages product schedules, scopes and budgets across the portfolio, delivering as scheduled. Manages external Mayo Clinic vendor and partnership relationships. Sets and manages product portfolio performance scorecards and shared OKRs; tracks shared KPIs across portfolio products and drives continuous improvement. Actively seeks to understand new and emerging technologies, their capabilities, pros/cons, and potential applicability to Mayo Clinic digital product needs.

Requirements

Experience driving the vision, strategy, business requirements, roadmap, and execution across multiple digital products.
Experience advocating for the end user experience through data and research driven product discovery and development methods.
Experience ensuring alignment between Product, Business and Platform/Property priorities in context of overall strategy and goals.
Experience overseeing the entire life cycle of a product, from defining and setting the vision to managing teams to hit OKRs, deriving feature intention maps, and managing capacity against scope.
Experience setting portfolio-wide standards for problem definition.
Experience defining and owning cross-product OKRs, establishing clear targets aligned to organizational goals.
Experience coordinating agile product methodologies across multiple product teams.
Experience working with IT, Experience Design, Content and Digital Analytics leaders.
Experience being accountable to the success of a cross-functional team, including experts in design, engineering, marketing, and others.
Experience recruiting, hiring, and mentoring members of a team.
Experience establishing and standardizing product management practices, frameworks and tools across the product organization.
Experience driving product strategy, vision, design, and development execution across a portfolio.
Experience ensuring delivery of high-value products in alignment with business goals and user experience optimization.
Experience leading high performing cross-functional teams effectively and efficiently, collaborating with business partners, customers, and other stakeholders.
Experience leveraging market and customer feedback and data to inform and guide future product and feature development.
Experience setting discovery standards across a portfolio and leading fast-paced discovery sessions including user research, defining outcomes with baselines and opportunity areas.
Experience leading portfolio-level prioritization and investment trade-off discussions with executive, clinical, operational, vendor and technology leadership.
Experience advocating for end-users, and building and improving features based on their pain points.
Experience proactively managing and monitoring product and operational risks (regulatory, security, operational, etc.).
Experience establishing deep partnerships with business stakeholders to ensure products achieve business requirements and align to other organizational strategies and priorities.
Experience quickly building credibility and partnership with key internal partners and leaders.
Experience monitoring and managing product schedules, scopes and budgets across a portfolio, delivering as scheduled.
Experience managing external vendor and partnership relationships.
Experience setting and managing product portfolio performance scorecards and shared OKRs.
Experience tracking shared KPIs across portfolio products and driving continuous improvement.
Experience actively seeking to understand new and emerging technologies, their capabilities, pros/cons, and potential applicability to digital product needs.

Responsibilities

Driving the vision, strategy, business requirements, roadmap, and execution across multiple assigned digital products.
Advocating for the end user experience through data and research driven product discovery and development methods.
Ensuring alignment between Product, Business and Platform/Property priorities in context of Mayo Clinic's overall strategy and goals.
Overseeing the entire life cycle of the assigned product, from defining and setting the vision, managing teams to hit cross-product and shared OKRs, deriving feature intention maps, and managing capacity against scope.
Setting the portfolio-wide standard for problem definition.
Defining and owning cross-product OKRs across the portfolio, establishing clear targets aligned to organizational goals.
Coordinating agile product methodologies across multiple product teams.
Working with IT, Experience Design, Content and Digital Analytics leaders.
Accountable to the success of a cross-functional team, including experts in design, engineering, marketing, and others.
Recruiting, hiring, and mentoring members of the team.
Establishing and standardizing product management practices, frameworks and tools across the product organization.
Driving the product strategy, vision, design, and development execution across the portfolio.
Ensuring delivery of high-value products in alignment with business goals and user experience optimization.
Leading high performing cross-functional teams effectively and efficiently, collaborating with business partners, customers, and other stakeholders.
Leveraging market and customer feedback and data to inform and guide future product and feature development.
Setting discovery standards across the portfolio and leading fast-paced discovery sessions including user research, defining outcomes with baselines and opportunity areas.
Leading portfolio-level prioritization and investment trade-off discussions with executive, clinical, operational, vendor and technology leadership.
Advocating for end-users, and building and improving features based on their pain points.
Proactively managing and monitoring product and operational risks (regulatory, security, operational, etc.).
Establishing deep partnerships with business stakeholders to ensure products achieve business requirements and align to other organizational strategies and priorities.
Quickly building credibility and partnership with key internal partners and leaders.
Monitoring and managing product schedules, scopes and budgets across the portfolio, delivering as scheduled.
Managing external Mayo Clinic vendor and partnership relationships.
Setting and managing product portfolio performance scorecards and shared OKRs.
Tracking shared KPIs across portfolio products and driving continuous improvement.
Actively seeking to understand new and emerging technologies, their capabilities, pros/cons, and potential applicability to Mayo Clinic digital product needs.