Principal Digital Architect, Marketing

Caterpillar•Chicago, IL

2d•Onsite

About The Position

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world. As Principal Digital Architect, Marketing for Marketing Technology & Data, you will define the solution design and end-to-end architecture that powers marketing analytics, attribution, audience segmentation, and personalized customer experiences. You will collaborate with Marketing, MarTech, Product, and Data Engineering teams to deliver scalable, privacy-compliant digital platforms and real-time decisioning capabilities that enhance campaign performance and customer lifetime value.

Requirements

Extensive knowledge of target architecture; ability to develop the IT blueprint and roadmap while aligning the architecture and processes with business strategies and objectives.
Extensive knowledge of processes, techniques and factors that affect data architecture; ability to design blueprints on how to integrate data resources for business processes and functional support.
Extensive knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into designs.
Extensive knowledge of technologies and methods to design processing mechanisms and roadmaps to execute business application systems; ability to design these roadmaps and deploy supportive interfaces for end-users to access related systems, in accordance with standards and processes
Extensive knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Working understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Working knowledge of tools, methods, and techniques for requirements analysis; ability to elicit, analyze, and document required business functionality and non-functional requirements to ensure the success of a system or software development project.
Extensive knowledge of Information Technology (IT) architecture; ability to design and improve organizational IT structures that support business operations.
8+ years of experience in data solution architecture, digital platforms, marketing technology, analytics, or customer data solutions.
Proficiency with MarTech and AdTech platforms: Google Analytics, Google Tag Manager, Campaign Manager 360, Google Cloud Platform preferred
Experience in Hightouch and Data Platforms including BigQuery, Snowflake
Ability to design end-to-end digital ecosystems that align technology with business strategy.
Strong understanding of TOGAF, Zachman, or domain-driven design.
Strong demonstrated experience delivering component, product, and/or enterprise architecture in public cloud and/or hybrid ecosystems.
Understanding of data structures, algorithms, profiling and optimization, and data modeling techniques.
Understanding of Agile SDLC implementation in public cloud ecosystems, including environment management, test automation, peer review, CI/CD, and resource optimization.

Responsibilities

Lead the end to end Marketing Digital Architecture, defining scalable frameworks and data structures that enable seamless activation, analytics, and cross channel orchestration.
Establish and evolve Customer 360 and identity resolution capabilities, ensuring unified customer profiles that power personalization, targeting, and measurement across the digital ecosystem.
Architect real time activation and personalization pipelines, enabling event driven experiences, dynamic segmentation, and rapid decisioning across MarTech and AdTech platforms.
Develop analytical data models that support reporting, advanced analytics, and data science, ensuring high quality, well governed datasets for stakeholders across marketing, sales, and product teams.
Integrate MarTech and AdTech ecosystem components, ensuring seamless data flow, interoperability, and aligned architecture across CDP, CRM, DSP, DMP, marketing automation, analytics, and advertising platforms.
Lead the design and expansion of cloud data platforms and lakehouse architectures, enabling scalable ingestion, transformation, storage, and activation of large-scale marketing datasets.
Ensure privacy, compliance, and consent management foundations are embedded into all data flows, aligning with global regulations and internal governance standards.
Apply ML and AI techniques to power marketing use cases, such as predictive targeting, look alike modeling, churn prediction, content recommendations, and budget optimization.
Drive security and governance practices, ensuring data protection, role-based access, quality controls, and consistency across the marketing technology stack.
Provide strong stakeholder leadership, partnering with marketing, product, engineering, analytics, and external vendors to shape strategy, align roadmaps, and deliver enterprise scale digital marketing capabilities.