Principal DevOps Engineer
About The Position
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Onshape, a PTC SaaS business, is redefining how professional engineers design, collaborate and manage product data in the cloud. Our platform brings the best of modern SaaS collaboration to 3D CAD — think SolidWorks meets GitHub meets Google Docs — and is used globally by teams building the next generation of products. We are looking for a Principal DevOps Engineer to help scale and operate the global cloud platform behind Onshape’s collaborative CAD and data management service. This is a hands-on technical leadership role for someone who enjoys solving complex infrastructure challenges, building automation, improving reliability and keeping large-scale SaaS systems secure, performant and resilient. You will work closely with a highly technical team in Boston’s Seaport District to create a low-touch, highly automated cloud environment. The ideal candidate is self-motivated, deeply hands-on with Linux and cloud operations, comfortable digging into code and infrastructure, and excited to raise the bar for deployment, monitoring, security and operational excellence across a global SaaS platform.
Requirements
- 10+ years in Cloud Operations, Platform Engineering, Systems Engineering or DevOps
- Strong AWS experience at production scale
- Expert Linux administration and troubleshooting
- Terraform expertise
- Ansible, Puppet or Chef experience
- Kubernetes operational experience
- Python, Bash or Go automation skills
- Production on-call and incident response experience
Nice To Haves
- MongoDB, Elasticsearch or similar platforms
- GovCloud, FedRAMP or ITAR environments
- GitOps and platform engineering experience
- Cloud cost optimization and FinOps
- Java application operational support
Responsibilities
- Operate and evolve the cloud platform behind a globally used SaaS product. Focus on AWS infrastructure, automation, Linux operations, Kubernetes platforms, security, compliance, GovCloud, ITAR and FedRAMP support.
- Operate and improve cloud infrastructure supporting thousands of cloud resources
- Build low-touch, highly automated operational environments
- Eliminate manual operational toil through engineering
- Manage infrastructure as code and configuration management standards
- Improve deployment consistency, disaster recovery and operational readiness
- Partner with security teams on hardening and compliance initiatives
- Create self-service capabilities that enable engineering teams to move faster
- Influence platform standards and operational best practices
Benefits
- performance-based bonus
- employee share purchase program (ESPP)
- medical, dental and vision insurance
- paid time off and sick leave
- tuition reimbursement
- 401(k) contributions and employer match
- flexible spending accounts
- life insurance
- disability coverage
- commuter subsidy
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
