The Principal Data & Analytics Leader is a senior leadership role responsible for defining and executing enterprise data, analytics, and AI strategies that drive business performance, customer and agent experience, operational excellence, profitability, and growth. The leader partners with business stakeholders, the data and analytics organization, and IT leadership to turn insights into actionable recommendations, scalable products, and strategic capabilities that influence organization-wide decision-making. As a strategic partner to stakeholders, this role provides leadership with a clear vision for the design, development, implementation, and governance of enterprise data and analytics solutions. The leader fosters innovation, data-driven decision-making, and continuous improvement, and leads a high-performing team that aligns its capabilities with organizational requirements, KPIs, and goals. The role focuses on data engineering, analytics, reporting, governance, and advanced analytical capabilities to deliver measurable business value.
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Job Type
Full-time
Career Level
Principal