Principal Data Analyst, Business Analytics (18 Month Contract)

Questrade Financial Group•Toronto, ON

34d•$90,000 - $115,000•Hybrid

About The Position

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of. At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences. This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG. This role is focused on driving data-driven decision-making by analyzing trends, identifying key metrics, and delivering actionable insights that support business growth and operational efficiency. It involves leveraging advanced analytics to deepen the understanding of customer and merchant behaviors while fostering collaboration with stakeholders to translate business challenges into data-driven solutions. The role requires managing the end-to-end development and maintenance of complex reports, dashboards, and analyses, ensuring their accuracy and timely delivery. Additionally, the role emphasizes mentoring junior team members, enhancing their skills in onboarding, knowledge development, and data validation. Acting as a primary liaison between the analytics team and other departments, the position ensures clear communication, alignment of priorities, and consistency in deliverables that add measurable value to the organization.

Requirements

3+ years experience in data analytics, business intelligence, or related field
Bachelors Degree in Business, Economics, Statistics, Mathematics or Computer Engineering
Technical Skills: Highly proficient in SQL, Power BI, Python/R is a plus

Nice To Haves

Python/R

Responsibilities

Identify trends, insights, and key metrics to support the business in identifying crucial findings to make better decisions.
Utilize Advanced Analytics methods to deepen understanding of customers / merchants.
Mentor junior peers in their onboarding, knowledge development and data validation processes
Act as the primary contact between the analytics team & other departments ensuring clear communication of requirements & expectations.
Liaise with other departments to enhance knowledge of business products, processes, automation, and advanced analytics.
Work with stakeholders to identify key business problems & translate them into analytics questions that the team can address.
Own end to end process of developing, maintaining complex reports, dashboards, and analyses, while ensuring timely and accurate delivery.
Effectively communicate findings & recommendations to stakeholders.
Be accountable for team deliverables, as far as consistency, accuracy, and value.