Principal Cybersecurity Awareness Specialist

UKG•Sunrise, FL

1d•$163,900 - $235,550

About The Position

The Principal, Cybersecurity Awareness & Communications is a strategic leadership role within the Global Security team, responsible for shaping, executing, and operationalizing security communications and enablement in direct support of the Chief Security Officer (CSO). This role serves as the primary architect and steward of how Global Security communicates internally and externally, ensuring clarity, consistency, credibility, and impact across executive leadership, employees, customers, partners, and external stakeholders. Operating with a high degree of autonomy and influence, this role translates security strategy, risk posture, SaaS security considerations, incident context, and program outcomes into clear, audience-appropriate messaging that enables understanding, confidence, and action—particularly during high‑stakes and time‑sensitive situations.

Requirements

Extensive experience (10+ years) in communications, enablement, or strategic storytelling within SaaS, cybersecurity, technology, or risk-focused organizations.
Demonstrated experience supporting cybersecurity incident response and crisis communications, including executive and customer-facing scenarios.
Proven ability to partner with executive leaders on high-visibility, high-impact communications in dynamic and time-sensitive environments.
Exceptional written and verbal communication skills, with the ability to translate complex SaaS security and incident-related concepts for executive, customer, and non-technical audiences.
Experience operating in large, global, matrixed environments with senior stakeholder and customer engagement.
Strong business and security acumen, with sound judgment when handling sensitive, regulated, or high-risk issues.

Nice To Haves

Experience working directly with or in support of a CISO / CSO or equivalent executive leader.
Background in cybersecurity, information security, risk management, or technology communications within a SaaS or cloud-based environment.
Experience supporting customer trust initiatives, security reviews, executive customer briefings, or post-incident communications.
Familiarity with enterprise security programs, SaaS operating models, governance, regulatory considerations, and incident response practices.

Responsibilities

Serve as a trusted communications and awareness partner to the CSO, supporting executive engagement on cybersecurity strategy, risk, incidents, and priorities.
Develop and maintain a cohesive security story that aligns strategy, priorities, risk posture, SaaS operating realities, and outcomes across forums and audiences.
Support executive engagement, messaging, narratives, and positioning across leadership, board-level, customer, and external-facing engagements.
Anticipate executive awareness needs related to emerging threats, incidents, regulatory focus, business change, or strategic initiatives.
Support Global Security leadership during cybersecurity incidents and crisis situations, particularly in a SaaS environment, by developing clear, timely, and accurate executive and stakeholder communications.
Partner closely with Incident Response, Legal, Corporate Communications, Product, Engineering, and executive leadership to align messaging, disclosures, and situational updates during active incidents.
Translate complex and rapidly evolving cybersecurity incident details into executive-ready briefings, talking points, decision summaries, and customer-aware communications.
Help ensure consistency between internal, customer-facing, and external messaging throughout the incident lifecycle—from initial response through post-incident communications.
Contribute to the development and continuous improvement of incident response and crisis communications frameworks, executive readiness materials, and response playbooks.
Partner with Global Security leaders and program owners to translate complex initiatives—including SaaS security controls and incident response capabilities—into clear, actionable communications.
Design enablement content that supports adoption of security processes, tools, policies, and crisis response practices across the organization.
Support external-facing security communications in partnership with Legal, Corporate Communications, Product, Engineering, and Customer teams.
Contribute to customer-facing security materials, executive customer engagements, incident-related communications, and trust-focused narratives in a SaaS context.
Serve as a communications advisor for customer-facing discussions where cybersecurity posture, risk, transparency, or incident response is part of the dialogue.
Ensure consistency, accuracy, and credibility across all outward-facing security and incident-related messaging.
Develop proactive communication plans aligned to key security initiatives, SaaS platform evolution, transformations, incidents, or milestones.
Anticipate communication needs tied to organizational change, emerging risk, incident activity, or leadership priorities.
Shape how Global Security’s response to risk and incidents is understood externally and internally, reinforcing preparedness, transparency, accountability, and continuous improvement.
Act as a connective tissue across Global Security, Corporate Communications, Legal, IT, Product Security, Engineering, Incident Response, and Customer-facing teams.
Provide guidance and coaching to security leaders on executive communication, customer-facing awareness, and crisis communications.
Represent Global Security’s voice with credibility and confidence across senior leadership, customer, and partner forums—particularly during high‑visibility or sensitive events.