About The Position

Supporting HCM modules below for multiple customers North American Payroll Global Human Resources Compensation Benefits Talent Management Recruiting Work closely with customers to develop appropriate solutions for enhancements in identifying business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing and training business users. Provide Managed Services support, resolving complex incidents and addressing root cause. Help customers with Patching / Upgrades activities

Requirements

  • 10+ Years of Functional experience in PeopleSoft HCM Modules
  • Extensive Experience in North American Payroll
  • Experience with interfacing with Kronos for Time and Labor
  • Ability to work independently and manage support work (Break-Fix / Enhancements) for multiple customers.
  • Help customers in developing solutions, gathering and documenting business requirements, leading fit-gap analysis, as-is and to- be business process designs, functional configuration, testing and training for business users
  • Assist customers with Quarterly Patching / Tax Updates / ADP Patching / Upgrades, performing impact analysis and explaining the new features
  • Strong oral and written communication skills, including presentation of design workshops to clients
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

Nice To Haves

  • PeopleSoft HCM certification(s) preferred

Responsibilities

  • Develop appropriate solutions for enhancements in identifying business requirements, functional design, process design, prototyping, testing and training business users.
  • Provide Managed Services support, resolving complex incidents and addressing root cause.
  • Help customers with Patching / Upgrades activities
  • Developing solutions
  • Gathering and documenting business requirements
  • Leading fit-gap analysis
  • As-is and to- be business process designs
  • Functional configuration
  • Testing and training for business users
  • Assist customers with Quarterly Patching / Tax Updates / ADP Patching / Upgrades, performing impact analysis and explaining the new features
  • Work closely with technical resources, developers, customers and partners as applicable
  • Presentation of design workshops to clients

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What This Job Offers

Job Type

Full-time

Career Level

Principal

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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