Principal Computer Systems Analyst - Windows

Northrop Grumman • Palmdale, CA

2d • $103,600 - $155,400 • Onsite

About The Position

Northrop Grumman’s CIDO Classified Solutions team is seeking a Principal Computer Systems Analyst to support information system lifecycle activities for government contracts. The position supports multiple classified networks and multi-user computer systems, working with system engineers, desktop technicians, networking engineers, project managers, end users, and IT/Cyber management. The analyst performs Windows administration and system maintenance while coordinating with others and working under minimal direction.

This is a full-time, on-site position at Northrop Grumman’s Palmdale, California campus; remote and telecommuting arrangements are not available. The role involves travel up to 10% and may require after-hours and weekend work. The employee must be able to lift and move equipment weighing up to 50 pounds.

Requirements

• Experience with Windows domains, including Active Directory, Group Policy Objects (GPOs), policies, and permissions.
• One of the following education and experience combinations: associate degree and 7 years of experience; bachelor's degree and 5 years of experience; master's degree and 3 years of experience; or high school diploma or equivalent and 9 years of experience, which may be considered in lieu of a completed degree.
• Willingness to work full-time on-site at the Palmdale, California campus; the position does not offer virtual or telecommuting options.
• Ability to travel up to 10% of the time.
• Ability to lift and move equipment weighing up to 50 pounds.
• Ability to work after hours and weekends as needed.

Nice To Haves

• Windows Server administration experience, including Active Directory, Group Policy, DNS, DHCP, LDAP, and other services.
• Experience operating and managing systems in NISPOM Chapter 8, DCID 6/3-ICD 503, RMF, STIG, JAFAN, or JSIG information system environments.
• Knowledge of networking, including subnets, routing, VLANs, and VTCs.
• Experience creating, maintaining, and deploying system images in LAN and enterprise environments.
• Current working virtualization experience.
• Knowledge of backup solutions such as Cohesity or Veritas and SAN storage systems.
• Experience with environmental monitoring tools such as HBSS, SolarWinds, or Splunk.
• Scripting experience.
• Cross-platform operating system awareness, including two or more of Windows, Linux, Solaris, OSX, or UNIX.
• Experience with Assessment & Authorization processes.

Responsibilities

• Perform as a Principal Computer Systems Analyst (Windows) in support of government contracts.
• Communicate effectively and provide patient, energetic customer support.
• Maintain customer satisfaction according to defined objectives and established policies.
• Report the status of recurring and non-recurring tasks in written and verbal formats.
• Support multiple networks and complete Windows administration tasks while coordinating with others and working under minimal direction.
• Maintain multi-user computer systems in collaboration with system engineers, PC desktop technicians, networking engineers, project managers, end users, and IT/Cyber management.
• Review internal customer requirements and recommend hardware, software, and system component purchases.
• Maintain system reliability through installation, upgrades and patching, monitoring, problem resolution, and configuration management.
• Ensure system compliance through Group Policy or other technologies.
• Provide and maintain backup and recovery services; manage file systems, disk space, and routine virus protection.
• Test new product releases for compatibility and to minimize user impact.
• Develop and maintain technical documentation of system processes and procedures.
• Follow information systems security guidelines and provide input to Computer Security documentation as required.
• Maintain security audit and logging information on classified networked and standalone computers as directed by the Information Systems Security Manager (ISSM).
• Work across disciplines to isolate issues involving software, firmware, hardware, operating systems, networks, and applications, and distinguish one-time events from recurring systematic problems.
• Support environments using ticketing systems such as ServiceNow and JIRA.
• Escalate issues requiring senior-level attention or involvement.
• Lift and move equipment weighing up to 50 pounds.
• Work after hours and weekends as needed.

Benefits

• Flexible work arrangements are mentioned, although this role is specifically required to be on-site.
• Learning opportunities and exposure to a wide variety of projects and customers.
• Friendly team environment.
• Health insurance coverage.
• Life and disability insurance.
• Savings plan and 401(k) matching.
• Company-paid holidays.
• Paid time off (PTO) for vacation and/or personal business.
• Potential eligibility for overtime, shift differential, and discretionary bonuses, depending on the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: Associate degree