Principal Claims Representative-Liability

Sentry Insurance Agency•Stevens Point, WI

1d•Hybrid

About The Position

Investigate and resolve complex claims, manage caseloads, negotiate settlements, communicate with stakeholders, and mentor reps using analytical judgment. This position will be located in our Stevens Point, WI – Division Street office under our hybrid work model. As a Principal Claims Representative - Liability, you will leverage your strong analytical, decision-making, and problem solving skills to determine liability and ensure fair claims resolutions.

Requirements

Bachelor’s degree or equivalent experience
7+ years of related work experience
Demonstrated expertise in technical claims with ability to understand and manage litigated claims
Ability to successfully mentor
Ability to review and analyze the most complex documents, insurance policies, coverages, medical reports, and insurance regulations for construction defect claims
Ability to make appropriate claim decisions, prioritize, and manage workload
Superior writing, communication, and presentation skills
Expertise in conflict resolutions and negotiation
Technology aptitude
Must have ability to travel as necessary to satisfactorily complete their job responsibilities

Responsibilities

Verify coverage by thoroughly reviewing the policy and interpretating policy terms, conditions, and language. This may require working with coverage counsel on complex policy or contract interpretation.
Evaluate liability by taking recorded statements from involved parties and witnesses, reviewing police reports, and compiling other pertinent evidence.
Negotiate or deny liability based on the investigation outcome.
Evaluate physical damage and bodily injury claims based on estimates, photographs, appraisals, medical reports, medical bills, and other evidence.
Work closely with medical providers, repair shops, and/or contractors to facilitate necessary and related services or repair work.
Mentor other associates to share your knowledge, expertise, insights, and perspectives and assist the mentee in achieving their goals and enhancing their skills.
Comply with industry regulations, legal requirements, and internal policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim.

Benefits

Hybrid work model
In-office workspace and materials for home office
Meal Subsidy
401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting
Tuition Reimbursement program
Generous Paid-Time Off plan
Volunteer-Time off
Group Medical, Dental, Vision, Life insurance
Parental leave
Health and Wellness benefits
Well-being and Employee Assistance programs
Sentry Foundation gift matching program