Bristol West Claims Liability Representative

Farmers Insurance Careers•Lake Mary, FL

1d•Hybrid

About The Position

We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do. Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together!

Requirements

High School Diploma or equivalent required.
Must obtain adjusters license in states where required.
Some experience in insurance or a related field preferred.
Claims experience preferred.

Nice To Haves

Bachelors degree preferred.

Responsibilities

Participates in training program to learn basic policies, practices, procedures, and strategies needed to become a Claims Representative.
Trains to handle low to moderately complex claims promptly, proactively, and with a sense of urgency.
Performs work under the guidance and supervision of a trainer.
Trainee is required to pass an exam at certain phases of the training program.
Trainees who successfully complete this training program may be placed into a Claims Representative role of equivalent salary grade.
In a supervised learning environment, trains to adjust low to moderately complex claims.
Learns skills such as conducting thorough investigations, establishing damages, determining liability, negotiating settlements, making claim payments, confirming policy coverage, and explaining claim determination to parties incident to the claim.
Works in electronic claim files to handle assigned claims within designated authority.
Learns to manage diaries, update claim files and move them to closure according to established procedures and job aids provided for training purposes.
Trains to inspect vehicles and property to assess claim related damage.
Learns to estimate repair or replacement costs.
Learns to determine and report on subrogation potential.
Reports theft, fraud, and arson losses as required by state and industry regulations.
Trains to interact professionally and courteously with stakeholders including policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and country fraud and arson specialists, special investigators, attorneys, medical professionals and other persons incident to the investigation and processing of claims.
Acts as a representative of the company.
Seeks to grow job knowledge and incorporates new information into daily tasks.
Performs other duties as assigned.