Principal Business Process Owner, PLM (S4 Hana)

Waters CorporationMilford, MA
Hybrid

About The Position

Our Center for Process Excellence team is on a mission to improve business outcomes and employee experiences by driving step-change improvements in critical enterprise processes, and the technology and analytics supporting these. As a core member of our Innovation Excellence team, the Principal Business Process Analyst (Product Lifecycle Management) will serve as a key liaison between business stakeholders, IT teams, and system integrators to ensure alignment and successful delivery of PLM capabilities. This role focuses on designing, optimizing , and supporting PLM processes within the S/4HANA ERP environment, with support for future state PLM initiatives. The analyst ensures high-quality design decisions, drives cross-functional coordination, and supports successful deployment of PLM capabilities.

Requirements

  • Bachelor’s degree in Engineering , Information Systems, or related field.
  • 5+ years as a Business Analyst or PLM Functional Analyst, ideally with S/4HANA experience.
  • Experience with PLM platforms (e.g., Teamcenter, Windchill).
  • Strong understanding of PLM processes .
  • Skilled in Agile delivery, JIRA, testing cycles, and cross-functional coordination.
  • Strong communication , facilitation, and problem-solving skills.
  • Deep domain expertise of Product Life Cycle Management in Life Sciences industry

Responsibilities

  • Act as the PLM business lead for workstream decisions and cross-functional alignment for S/4 HANA enterprise deployment
  • Coordinate with IT and system integrators to ensure feasibility and solution consistency.
  • Responsible for boundary applications that integrate our PLM platform to our SAP S4 ERP platform
  • Lead PLM business process testing and validation to ensure robustness of solutions .
  • Analyze current processes and customizations to support future-state design.
  • Manage assigned PLM-related projects or sub‑projects, ensuring delivery of scope, timeline, and milestones in alignment with the broader S/4HANA program.
  • Facilitate project meetings, track action items, monitor progress, and drive timely issue resolution.
  • Ensure alignment of project deliverables with PLM roadmap, enterprise design standards, and future-state process requirements.
  • Support vendor coordination and ensure deliverables meet quality expectations and integration requirements.
  • Coordinate testing resources, oversee unit testing and readiness, including test reviews, scripts, and defect tracking.
  • Support Integrated test cycles and user acceptance test s , cutover and hyper care activities.
  • Prepare for future release s
  • Work across multiple workstreams to ensure end-to-end process alignment.
  • Coordinate activities across boundary systems tied to PLM.
  • Support training, communication, and organizational readiness activities.
  • Champion new processes and capture business feedback
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