Principal Associate, Project Management - DaaS Acquisitions Delivery Team (Hybrid)

Capital One•Richmond, VA

2d•Hybrid

About The Position

As a Project Manager at Capital One, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role you will work with key business leaders and customers as part of the DaaS Acquisitions Delivery Team, to develop clear business intent, manage project plans, identify risks for intent execution, and build key components to bring new products to market.

Requirements

The ability to problem-solve and manage work autonomously
Have strong organizational skills
Be detail-oriented
The ability to effectively communicate to stakeholders across different areas
Be a team player with proven ability to collaborate and build relationships
Actively seek out customers and contributors, building relationships so that they understand why we need them and how we help them
Understand and know when to escalate and what information to include
High School Diploma, GED or equivalent certification
At least 2 years of Project Management experience
At least 2 years of Operations support experience
At least 2 years of experience with Microsoft Office or Google Suite

Nice To Haves

Bachelor’s Degree or Military experience
3+ years of experience in Operations Management
3+ years of experience in the Financial Services industry
1+ years of People management experience
Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
Strong communication, problem solving and collaboration skills

Responsibilities

Build, understand, and document requirements to help guide users through a new product lifecycle
Develop and maintain process documentation and drive continuous process improvements
Perform quality assurance checks on actions taken to ensure accuracy
Serve as subject matter expert to outside resources and facilitate education and training
Assist in the development of mitigation plans and monitors the progression of findings against their mitigation plans to ensure timely closure
Manage process communications for multiple levels of management, including executive level communications
Day-to-day oversight of multiple processes and identify process improvement opportunities with the ability to implement them through collaboration with other groups.