Principal Application Solution Developer
About The Position
The Principal Application Solution Developer designs, develops, and tests complex software solutions; investigates, diagnoses, and resolves complex technical issues; performs system maintenance and updates; and customizes software settings to meet specific requirements. The role creates project plans and defines scope for medium or mid-term projects, drives change-management strategies and process improvements, documents software implementation requirements and specifications, and leads partnerships with cross-functional teams. The position provides technical oversight across software development, configuration, troubleshooting, support, and maintenance. It also coordinates moderately complex projects, manages timelines and deliverables, communicates with stakeholders, and coaches junior colleagues. The role contributes to continuous improvement, knowledge sharing, and talent development through candidate interviews and hiring recommendations.
Responsibilities
- Design, develop, and test complex software solutions.
- Write code and scripts, and advise junior colleagues on coding problems and challenges.
- Debug and troubleshoot highly complex software issues.
- Collaborate with cross-functional teams on software projects.
- Identify and resolve complex technical issues; analyze system logs and error messages; investigate and diagnose challenging software problems; and implement preventive solutions.
- Provide advanced technical assistance to users or customers, perform system maintenance and updates, monitor and optimize system performance, and resolve complex support tickets.
- Configure standard software systems and customize settings to meet specific requirements.
- Create project plans and define scope for medium or mid-term projects; allocate resources, manage timelines, track progress, report milestones, and conduct risk assessments.
- Assess proposed system changes and drive change-management planning and execution; communicate changes and help ensure smooth transitions with minimal disruption.
- Document software implementation requirements and specifications, review system performance and usage reports, and maintain and help manage version control.
- Lead process improvement for the team's application area, implement efficiency improvements, analyze user and stakeholder feedback, and drive continuous improvement initiatives.
- Lead cross-functional partnerships, help lead meetings and discussions, provide stakeholder updates and status reports, and communicate technical information to non-technical stakeholders.
- Manage and coordinate moderately complex tasks, timelines, and deliverables for moderately sized projects or initiatives.
- Delegate, monitor, and prioritize work across multiple projects, provide technical oversight, and adjust plans as resources or timelines shift.
- Collaborate across the organization to align expectations and achieve shared objectives, using knowledge of business leaders, stakeholders, and customers to ensure solutions meet their needs.
- Support inclusivity by seeking and listening to diverse perspectives and ensuring others feel heard and respected.
- Analyze data and information to address moderately complex issues, escalate unresolved or critical issues with an assessment and potential solutions, and document problem-solving strategies.
- Pursue learning and feedback, stay current with industry trends and best practices, and coach and mentor junior team members.
- Recommend and implement process improvements, evaluate their impact on stakeholders, and solicit feedback on alternative approaches.
- Participate in candidate interviews, assess candidates, and provide hiring recommendations.
Benefits
- Medical, dental, and vision insurance
- Short-term and long-term disability
- Life insurance and accidental death and dismemberment insurance
- Supplemental life insurance for employees, spouses, and children
- Health care and dependent care flexible spending accounts
- Pre-tax commuter and parking benefits
- 401(k) savings and investment plan with company match
- Flexible or accrued vacation, depending on employee eligibility and position
- 11 paid holidays
- Paid sick leave
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal benefits
- Voluntary auto, homeowner, and pet insurance
- May be eligible for bonus and equity
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
