Principal, AI Engineer (Remote)

Crum & Forster • Morristown, NJ

2d • $149,000 - $220,000 • Remote

About The Position

Crum & Forster is seeking a Principal AI Engineer (GenAI & Agentic AI) to lead the AI solution architecture, and delivery of next-generation AI solutions that transform insurance operations. This role will drive the adoption of Generative AI and Agentic AI across underwriting, claims, policy servicing, and corporate functions by building enterprise-grade applications, intelligent automation, and AI-powered assistants. As a senior technical leader, you will partner with business and technology stakeholders to identify high-value opportunities, establish scalable AI architecture patterns, and deliver secure, responsible, and measurable AI solutions. This is a unique opportunity to help build C&F's next generation AI capabilities from the ground up, influencing enterprise AI strategy, defining engineering standards, and delivering high-impact solutions in a largely greenfield environment. This role is fully remote within the United States.

Requirements

• Bachelor’s degree or equivalent in computer science, Engineering, Data Science, or a related field.
• 10+ years of experience in software engineering, solution architecture, platform engineering, or AI/ML development.
• 4+ years of hands-on experience designing and delivering Generative AI, AI-Native, or LLM-based solutions in production environments.
• Demonstrated experience building agentic AI systems in production - orchestration, tool calling, retrieval frameworks, reasoning workflows, and autonomous task execution.
• Track record of defining technical standards or solution patterns adopted by engineering teams beyond the candidate's own team.
• Experience leading design review or serving as technical authority across multiple teams, without relying on direct reporting lines.
• Strong software engineering skills with expertise in Python and modern cloud-native application development.
• Hands-on experience with AWS and modern AI services such as Amazon Bedrock.
• Experience developing and integrating APIs, enterprise platforms, and distributed systems.
• Strong understanding of cloud architecture, security, governance, ADLC delivery and operational excellence.
• Demonstrated ability to lead complex technical initiatives and influence architectural decisions across organizational boundaries.

Nice To Haves

• Experience within Property & Casualty insurance or another highly regulated industry.
• Experience with Bedrock AgentCore, MCP, vector databases, knowledge retrieval platforms, and AI evaluation frameworks.
• Experience establishing AI evaluation practice - golden sets, groundedness and citation scoring, regression testing of model-based systems.
• Familiarity with AI observability, governance, model risk management, and responsible AI practices.
• Experience with FinOps or cost engineering for large language model workloads.
• Prior experience as a Principal Engineer, Distinguished Engineer, Staff Engineer, or equivalent senior individual-contributor technical leadership role.

Responsibilities

• Lead the architecture, design, and implementation of enterprise-scale Generative AI and agentic AI solutions including the target-state solution design for generative and agentic AI - foundation model integration, retrieval-augmented generation, tool use, orchestration frameworks, and multi-agent patterns.
• Define the reusable AI capability and pattern library that federated teams build on, so that capability is built once and inherited rather than rebuilt.
• Leads AI solution design reviews across central and federated builds and provide technical sign-off within the AI readiness gates.
• Set technical standards for evaluation, groundedness, guardrails, observability, security and cost engineering, and hold builds to them.
• Evaluate AI platforms and tooling and recommend direction in alignment with Enterprise Architecture standards.
• Personally design, build and deliver the foundational shared AI capabilities - platform, runtime, retrieval primitives, agent frameworks, and the evaluation harness.
• Lead the technical delivery of prioritized flagship initiatives that establish the pattern for everything that follows.
• Build AI-powered assistants, copilots, workflow automation, and knowledge retrieval systems that improve business outcomes and employee productivity.
• Leverage AWS Bedrock, Bedrock AgentCore, MCP and related technologies to build scalable, secure, and maintainable AI applications.
• Establish and enforce engineering practices for AI evaluation, model risk, observability, auditability, and responsible AI, in partnership with the AI Risk and Reliability Engineering Lead.
• Ensure every AI solution is instrumented for groundedness, quality, drift, and cost from the first commit rather than retrofitted before go-live.
• Provide technical leadership and mentorship to AI engineers within the central team and to engineers building AI within federated development domains.
• Lead the technical Community of Practice: shared libraries, office hours, code and design reviews, and internal enablement on agentic engineering.
• Partner with external accelerators to absorb expertise into the ADLC practice, mentor engineers and provide technical leadership across AI platform and application development efforts.
• Stay current on emerging AI technologies and recommend approaches that create business value.

Benefits

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is supporting your career development, so we provide a wealth of ways for you to keep learning, which may include tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

What This Job Offers

• Job Type: Full-time
• Career Level: Principal