Consulting Project Principal Consultant

Oracle•United States,

14d•$70,600 - $148,300

About The Position

Oracle Health is hiring a Principal Adoption Manager for its Strategic Analytics and Adoption Team. The role leads adoption consulting engagements for healthcare customers, with the goal of improving end-user efficiency, satisfaction, and caregiver and patient experience within the EMR. The manager analyzes customer and user-experience data, develops and executes complex adoption plans, and reports on progress, performance indicators, and value achieved. The role oversees project scope, financials, operations, risks, and customer deliverables for large or multi-tenant engagements. It builds relationships with customer executives and decision-makers, leads internal and external stakeholders, and develops customer education and ongoing support programs using adult learning principles and behavior-change techniques. The Principal Adoption Manager also directs and develops adoption associates, trains and mentors colleagues, and contributes expertise, processes, and best practices to the broader community. The position requires the ability to obtain and maintain a federal clearance and U.S. citizenship. Travel of up to 40% may be required. The employee must be willing to work additional or irregular hours as needed and permitted by local regulations, follow corporate and organizational security policies, and perform other responsibilities as assigned. Oracle lists a U.S. hiring range of $70,600 to $148,300 per annum; the role may also be eligible for bonus and equity. The role generally accepts applications for at least three calendar days from the posting date or while it remains posted.

Requirements

Must be a U.S. citizen and able to obtain and maintain a federal clearance.
Willingness to travel up to 40% as needed.
Willingness to work additional or irregular hours as needed and allowed by local regulations.
Ability to work in accordance with security policies and safeguard corporate and client assets.

Responsibilities

Analyze user-experience and other customer-outcome data and use organizational change techniques and adult learning principles to develop adoption plans for large and/or multi-tenant customers.
Lead internal and external customer stakeholders to influence and execute adoption strategies that achieve customer objectives.
Build and strengthen relationships with customer C-suite members and key decision-makers to promote a positive caregiver experience.
Oversee and deliver project scope and manage financials and other project operations for large and/or multi-tenant customer engagements.
Identify recurring project issues and risks, conduct root-cause analysis, develop remediation strategies, and serve as an escalation point as needed.
Direct, motivate, and develop adoption associates responsible for customer deliverables.
Create onboarding and continuous education strategies for internal, third-party, or customer resources delivering adoption support, and contribute content as a subject-matter expert.
Partner with customers to build and implement multi-modal customer education and continuous-support programs.
Analyze and report to internal and external customer stakeholders on progress, key performance indicators, value achieved, opportunities, and recommendations for future projects.
Train and mentor associates in the analytics and adoption community and contribute to the development and enhancement of processes and best practices.
Create and manage project plans, including budgets, structure, schedules, and staffing needs, for one or more Oracle engagements; monitor and report progress or changes and drive implementation through motivation and direction.
Follow corporate and organizational security policies, safeguard corporate and client assets, and take appropriate action to prevent and report security compromises within the scope of the position.
Perform other responsibilities as assigned.

Benefits

Medical, dental, and vision insurance, including expert medical opinion.
Short-term and long-term disability insurance.
Life insurance and accidental death and dismemberment coverage.
Supplemental life insurance for employees, spouses, and children.
Health care and dependent care flexible spending accounts.
Pre-tax commuter and parking benefits.
401(k) Savings and Investment Plan with company match.
Flexible or accrued paid vacation, depending on employee eligibility and position.
11 paid holidays.
Paid sick leave: 72 hours upon hire, refreshed annually, with unused hours carrying over up to a 112-hour maximum.
Paid parental leave.
Adoption assistance.
Employee Stock Purchase Plan.
Financial planning and group legal benefits.
Voluntary auto, homeowner, and pet insurance.
The role may be eligible for bonus and equity.