Principal Admitting Worker

Avispa TechnologySan Francisco, CA
Onsite

About The Position

A leading medical institution is seeking a Principal Admitting Worker to support high-volume authorization workflows. This role is responsible for securing treatment authorizations, managing complex accounts, and ensuring compliance with Medi-Cal and multi-payer requirements while working independently in a fast-paced environment.

Requirements

  • 3+ years of clerical experience, including 2+ years at an Admitting Worker level or comparable role.
  • 5+ years of hands-on experience in authorization, financial clearance, or utilization review, with CCS authorization as a primary responsibility.
  • Strong knowledge of Medi-Cal, CCS guidelines, government programs, and coordination of benefits across multiple payers.
  • Proficiency with EPIC or APeX systems and experience managing authorization workflows and documentation.
  • Experience in submitting SARs and working directly with CCS across multiple counties.
  • ADT experience.
  • Basic medical terminology knowledge and typing/computer proficiency (including PC systems and office tools).

Responsibilities

  • Manage end-to-end CCS authorization workflows, including submitting Service Authorization Requests (SARs), coordinating with all California CCS counties, and securing approvals for inpatient and outpatient services.
  • Perform detailed account analysis by verifying patient demographics, clinical information, insurance eligibility, benefits, and coordination of benefits across complex multi-payer scenarios.
  • Handle high-volume authorization workloads, including follow-ups, denials, escalations, and resolution of coverage issues while meeting financial and operational targets.
  • Collaborate with case managers, providers, and external stakeholders, including CCS offices and medical directors, to resolve authorization and billing issues.
  • Maintain accurate documentation and workflow management within EPIC/APeX systems while ensuring compliance with Medi-Cal, CCS guidelines, and regulatory requirements.

Benefits

  • Group Medical
  • Dental
  • Vision
  • Life
  • Retirement Savings Program
  • PSL
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