Admitting Worker

University of California, Irvine•Irvine, CA

2d•Onsite

About The Position

Incumbent serves as first point of contact for patients in the clinic. Performs general clerical and reception duties. Enters patient data to the registration system and verifies insurance and/or third-party coverage. Schedules, confirms, and cancels patient appointments.

Requirements

Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
Must demonstrate customer service skills appropriate to the job
Must be able to work weekends/holidays
Demonstrated experience using office equipment such as a printer, copier, fax, scanner
Demonstrated experience using a multi-line telephone system
Demonstrated experience using a computer, including data entry and retrieval
Demonstrated effective written and verbal communication skills
Ability to work variable shifts including evenings, nights, weekends, and holidays
Ability to work evenings, weekends and holidays as necessary
Ability to make simple calculations and perform simple math
Ability to maintain a work pace appropriate to the workload
Ability to establish and maintain effective working relationships across the Health System
Ability to effectively read, write and speak English
Must be able to provide proof of work authorization

Nice To Haves

Demonstrated knowledge of medical terminology
Demonstrated knowledge of insurance programs and/or government programs
Demonstrated experience working with TDS, Signature, IDX
Demonstrated experience working in registration, scheduling and/or authorization process
Demonstrated experience working in a hospital or medical office setting
Bilingual skill in Spanish or Vietnamese or Chinese