Prin Business Program Manager - Cascade Owner

Exelon • Washington, DC

19h • $114,400 - $157,300 • Onsite

About The Position

This position is responsible for developing, managing, and evaluating high-profile, complex projects and programs involving multiple organizations from planning to post-implementation phases. The role involves developing business plans, project charters, and performance metrics to support business objectives, ensuring organizational alignment with management models, and driving the integration of best practices. The position will track and report progress on key business initiatives, manage quality assurance and change management activities, and maintain an ongoing interface with various Exelon organizations regarding business processes, strategic initiatives, and management model implementation. The role may require extended hours during storms or other energy delivery emergencies.

Requirements

• Bachelor's Degree in a business or S.T.E.M. field with a minimum of 7-10 years relevant experience.
• Advanced knowledge and understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs).
• Advanced proficiency in standard software applications (e.g., Microsoft Project, Visio, Excel, & PowerPoint), and relevant specialized business applications (e.g., project portfolio management, requirements/test management, CIS/CRM, customer self-service, telephony, EPS, EAM, work management, & outage management) to support business needs.
• Demonstrated business acumen and ability to create value with advanced problem solving, financial/analytical, performance management, negotiation, and conflict management skills.
• Demonstrated ability to lead a cross-functional team.
• Demonstrated ability to build consensus, establish trust, meet critical deadlines, communicate effectively, and foster culture change.
• Customer driven with demonstrated excellent written and oral communication skills and ability to interact with people of all levels.
• Demonstrated ability to develop and implement process enhancements and efficiencies including new technology.
• In lieu of degree, 9-12 years of relevant experience.

Nice To Haves

• Advanced knowledge of Cascade functionality and interfaces.
• Experience with utility asset management systems and compliance frameworks.
• Experience collaborating across IT, engineering, work management, compliance, and regulatory teams.
• Advanced knowledge of Oracle staging tables and code block validation for CM and PM work orders.
• Advanced knowledge of transmission and substation asset management philosophies and principles.
• MBA or Master's degree in a business or S.T.E.M. field
• Certification as : Certified Associate in Project Mgmt. (CAPM) OR Project Management Professional (PMP) OR Six Sigma Black Belt
• Advanced knowledge of the practices, procedures and principles of project management.
• Ability to analyze complex business processes and systems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.
• Expert analytical skills for project evaluation including analysis of complex projects with economic, financial, risk and decision analysis.
• Proficient in business case development and ability to effectively present business cases to business unit leadership.

Responsibilities

• Direct development and lead teams on strategic business initiatives, projects, and programs.
• Lead requirements analysis, performance measurement, and/or quality assurance.
• Manage scope, schedule, and budget for strategic high profile, complex organizational projects and programs.
• Manage and report on process/project/initiative assignments.
• Develop performance indicators and tracking mechanisms to monitor and report results.
• Oversee, prepare, review, and analyze reports and controls for strategic projects and initiatives.
• Develop work plans to implement corrective actions identified as a result of performance assessment.
• Oversee the establishment of business plans and objectives across multiple areas / departments.
• Lead stakeholders in the development of business cases and prioritization of deliverables.
• Lead change management activities for projects, programs, and initiatives.
• Develop and implement training of employees and external personnel for new processes and procedures.
• Develop and implement effective business readiness procedures.
• Drive the integration of best practices within the organization.
• Investigate best practices through benchmarking and develop and execute work plans to support the integration of the functions and best practices identified.
• Maintain on-going interface with various Exelon organizations regarding the execution of business processes, strategic initiatives, and management model.
• Serve as the Cascade Owner for the PHI T&S Cascade platform, including lifecycle planning, upgrades, configuration changes, testing, and change management.
• Guide data strategy, develop training and change management communication plans, and mentor Asset Management personnel on the platform.
• Manage integration with Asset Suite 8, TOA4, and other enterprise systems, ensuring accurate work order flow to work management systems and compliance with Oracle staging tables.
• Maintain Cascade data quality for FAC-008, FERC Form 1, NATF, and other regulatory reporting and benchmarking requirements.
• Oversee user roles, entitlement changes, and access control across Cascade environments.
• Collaborate with Engineering, Operations, IT, and regulatory teams to align system enhancements with business objectives.
• Provide extended coverage during storms or energy delivery emergencies.

Benefits

• Annual Bonus for eligible positions: 20%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level