Primary Care Patient Navigator - Float Pool

HealthNet•Indianapolis, IN

22h•Hybrid

About The Position

This position participates as a team member assisting back office medical staff with patient care services as directed by providers or clinic managers in the primary care clinics. The position exists to ensure smooth patient flow, gather and document information from patients such as vital signs and medical history, and clerical support to assist with the overall patient visit and experience. This position may also assist with other activities within the health center. Patient Care Pre-calls patients for next day appointments. Assists with preparation of exam rooms, equipment, and medical records for visits. Rooms patients, and obtains vital signs from patients, and accurately documents vital signs in electronic medical record. Documents patient medical history in electronic medical record. Assists with the implementation of services provided to patients. Assists with patient support and care follow-up as directed. Documentation/Clerical Functions Maintains files as directed and performs general office functions. Thoroughly and accurately documents patient information in electronic medical record. Position will float to Indianapolis locations Barrington Health Center - 3401 East Raymond St. Indianapolis, IN 46203 Downtown Health Center - Methodist Professional Center 1, 1801 North Senate Blvd., Suite 310, Indianapolis, IN 46202 Martindale Brightwood Health Center - 2855 N Keystone Avenue, Suite 100, Indianapolis, IN 46218 Northeast Health Center - 3908 Meadows Drive, Indianapolis, IN 46205 People's Health Center - 2340 East 10th Street, Indianapolis, IN 46201 Southeast Health Center - 901 Shelby St, Indianapolis, IN 46203 Southwest Health Center - 1522 West Morris Street, Indianapolis, IN 46221 Speedway Health Center - 6020 Crawfordsville Road, Suite 102, Indianapolis, IN 46224 Job responsibilities listed above is a summary and does not include other tasks requested by the hiring manager. Who is HealthNet? https://www.indyhealthnet.org/ HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet’s mission is to improve lives with compassionate health care and support services, regardless of ability to pay.

Requirements

Requires high school diploma or GED.
Requires Basic Life Support certification through the AHA.
Requires ability to accurately collect patient information.
Requires ability to ability to perform multiple tasks simultaneously.
Requires excellent teamwork ability and maturity in interpersonal staff relationships.
Requires strong interpersonal skills/abilities to relate to people with respect for their individuality and privacy.
Requires computer experience utilizing Microsoft products as well as Electronic Medical Records.
Requires flexibility to adjust to variations in the work environment.
Requires experience working with culturally diverse communities and families with the ability to be culturally sensitive and appropriate.
Must be able to read, write, hear, and communicate effectively in the English language by both orally and written.

Nice To Haves

Prefer bilingual skills.

Responsibilities

Pre-calls patients for next day appointments.
Assists with preparation of exam rooms, equipment, and medical records for visits.
Rooms patients, and obtains vital signs from patients, and accurately documents vital signs in electronic medical record.
Documents patient medical history in electronic medical record.
Assists with the implementation of services provided to patients.
Assists with patient support and care follow-up as directed.
Maintains files as directed and performs general office functions.
Thoroughly and accurately documents patient information in electronic medical record.