Primary Care Partnerships Representative
About The Position
PeteDME / Petehealth is seeking a Primary Care Partnerships Representative to build relationships with primary care offices and activate a structured referral workflow for patients with back and knee pain. The role requires the candidate to currently be working in a primary care office and have experience calling on PCP offices, working with referral coordinators, medical assistants, office managers, and providers. This is not a home health or traditional DME sales role. The focus is on educating PCP offices about an integrated musculoskeletal care pathway where the PCP evaluates patients, documents the clinical need, and sends a physical therapy referral and DME/bracing order when medically appropriate. The ideal candidate understands how to turn a physician office conversation into a real, repeatable workflow.
Requirements
- MUST CURRENTLY BE WORKING IN A PRIMARY CARE OFFICE TO BE ELIGIBLE FOR THIS POSITION
- Experience calling on PCP offices
- Experience working with referral coordinators, medical assistants, office managers, and providers
- Existing PCP office relationships preferred
- Strong understanding of physician office workflows
- Ability to explain a clinical workflow clearly and professionally
- Comfortable discussing PT referrals, DME orders, documentation requirements, and patient coordination
- Strong follow-up discipline and CRM documentation habits
- Ability to move offices from interest to action
- Strong communication skills with physicians and office staff
- Compliance-minded and able to use approved language only
- Comfortable with field visits, phone follow-up, email follow-up, and weekly pipeline review
Nice To Haves
- Already called on PCP offices
- Knows how to work with referral coordinators, medical assistants, office managers, and providers
- Already understands how to work with primary care offices, referral coordinators, medical assistants, office managers, and providers
- Knows how to turn a physician office conversation into a real, repeatable workflow — not just drop off brochures or rely on relationships
Responsibilities
- Identify and build relationships with primary care offices, senior-focused clinics, medical groups, IPAs/MSOs, and other PCP-facing referral sources
- Educate PCP offices on PeteDME / Petehealth’s integrated MSK care pathway for back and knee pain
- Meet with physicians, office managers, referral coordinators, and medical assistants to explain the referral/order workflow
- Train offices on what is needed for a complete PT + DME packet when clinically appropriate
- Help offices understand that the PCP must evaluate the patient and document the clinical basis for PT and/or bracing
- Convert PCP offices from initial interest into active, repeat referral/order sources
- Track all activity in CRM, including office contacts, meetings, workflow status, next steps, and packet progress
- Follow up with offices to resolve incomplete packets, missing documentation, or workflow issues
- Collaborate with internal intake, operations, compliance, and patient coordination teams
- Maintain a compliant, education-first approach and avoid prohibited sales language or claims
- Build a repeatable territory pipeline that produces complete, compliant referral/order packets
Benefits
- Retainer plus bonuses
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
