PRIDE Program Coordinator (Contract)

University of Illinois Urbana-Champaign•Chicago, IL

2d•Hybrid

About The Position

The PRIDE Program Coordinator, a contract position within the Office of Workforce Development at the University of Illinois Urbana-Champaign's School of Social Work, is responsible for supporting program goals, ensuring high-quality service delivery, and maintaining the effectiveness and integrity of the PRIDE program. This role involves overseeing assigned projects, managing continuous quality improvement activities, and supporting core program operations. The coordinator will supervise trainers and support staff, act as a liaison between PRIDE, DCFS, and private child welfare agencies, and provide program leadership coverage in the absence of the Program Administrator.

Requirements

Bachelor’s degree.
Three (3) years in education, training and/or work experience in child welfare and/or foster care.
Demonstrated supervisory or leadership experience.
Project management experience.
Training experience.
Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Teams) and Zoom, skilled in managing PDFs with Adobe Acrobat Reader.
Skilled in data entry and managing workflows to meet deadlines efficiently.
Leadership and team management skills with skills in strategic planning, generating analytical reports, and engaging stakeholders, and adaptable in high-pressure environments with competing priorities.

Nice To Haves

Master’s degree.
Proficiency in technology, familiarity with Learning Management Systems, knowledge of Power BI, Excel, and other data management software, tracking, and reporting tools.
Three (3) or more years of experience overseeing, managing, or supervising direct foster care operations.
Three (3) or more years of experience as an Illinois PRIDE trainer.
Knowledge of foster care practices in Illinois.

Responsibilities

Manage assigned projects to ensure timely completion, providing regular updates to the program administrator.
Oversee program schedules and trainer assignments in collaboration with Training Coordinators.
Support the PRIDE program’s use of technology and the Learning and Development Center (LDC) for data collection and reporting.
Supervise a team of trainers and support staff, ensuring effective workflow and providing coaching, observation, and feedback.
Serve as a liaison with DCFS, private child welfare agencies, and other stakeholders, attending and presenting at meetings as needed.
Approve trainer billing, track and/or approve staff time off, and review and approve travel justifications.
Ensure the program’s accurate completion of registration and attendance reports.
Manage the PRIDE shared email mailbox and promptly follow up on inquiries.
Act as the program lead in the absence of the Program Administrator, including providing short-term supervision to Training Coordinators.
Co-facilitate training sessions when programmatic staffing needs require it.
Facilitate regularly scheduled trainer staff development opportunities and events.
Review training performance, data trends and outcomes, curriculum, and trainer facilitation strengths and areas needing improvement.
Collaborate with other Workforce Development Programs, DCFS, and DCFS vendors to coordinate curriculum updates and other projects.
Work with trainers and curriculum designers on needed curriculum updates and support effective caregiver training.
Ensure a varied representation of trainers in curriculum update workgroups.
Provide participants, trainers, and licensing workers with general support for navigating PRIDE program trainings within the Learning Management System (LMS).
Collaborate with other Workforce Development program leadership to store, periodically review, and update PRIDE caregiver curricula.
Monitor the LMS registration/attendance report to ensure trainer compliance with attendance tracking and manage data points for reporting training outcomes.
Utilize university systems to monitor and approve trainer billing and manage staff time off hours as assigned.
Perform other duties as assigned, which are within the scope of the responsibilities enumerated above, including supporting the PRIDE program leadership team during the absence of other PRIDE leadership positions.