Pricing Strategy & Operations Lead

Udemy • Denver, CO

1d • Hybrid

About The Position

Coursera and Udemy are now one company, creating one of the world’s most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. About Udemy Udemy is an AI-powered skills acceleration platform transforming how companies and individuals across the world build the capabilities needed to thrive in a rapidly evolving workplace. By combining on-demand, multi-language content with real-time innovation, Udemy delivers personalized experiences that empower organizations to scale workforce development and help individuals build the technical, business, and soft skills most relevant to their careers. Today, thousands of companies, including Samsung SDS America, On24, Tata Consultancy Services, The World Bank, and Volkswagen, rely on Udemy Business for its enterprise solutions to build agile, future-ready teams. Udemy is headquartered in San Francisco, with hubs across the United States, Australia, India, Ireland, Mexico, and Türkiye. Udemy recently combined with Coursera to create one of the world’s most comprehensive skills development platforms. Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. As a leader within the Monetization organization, you'll partner closely with cross-functional teams across the company and should expect periodic travel for planning sessions, leadership meetings, team offsites, and other key business events. About your skills Strategic Pricing & Monetization: You leverage data, experimentation, and customer insights to develop pricing and packaging strategies that drive sustainable revenue growth while balancing short- and long-term business objectives. Cross-Functional Leadership & Influence: You build trusted relationships across Product, Marketing, Analytics, Engineering, and Executive Leadership to align stakeholders, navigate ambiguity, and drive complex initiatives to completion. Analytical Problem Solving: You excel at identifying root causes, evaluating tradeoffs, and translating complex data into actionable recommendations that influence business decisions. People Leadership & Coaching: You develop talent through coaching, feedback, and mentorship while creating clarity, accountability, and growth opportunities for your team. About this role As a leader within Coursera + Udemy’s Consumer Monetization organization, you will help shape the future of pricing and packaging strategy across our consumer business. You will lead a small team while partnering across Product, Marketing, Analytics, and Engineering to drive high-impact monetization initiatives, including pricing optimization, experimentation, subscription growth, and the evolution of an integrated Coursera + Udemy monetization strategy. This role requires a unique combination of strategic thinking, analytical rigor, and operational excellence to influence key business decisions and deliver measurable revenue impact.

Requirements

• 8+ years of experience in Pricing, Monetization, Revenue Management, Growth Strategy, Product Strategy, Management Consulting, Investment Banking, or related analytical disciplines.
• Demonstrated success developing pricing, packaging, subscription, or monetization strategies that drive measurable business impact.
• Strong analytical capabilities, including experience using data to inform strategic decisions, evaluate experiments, and build business cases.
• Experience leading highly cross-functional initiatives involving Product, Engineering, Marketing, Analytics, and Executive stakeholders.
• Proven ability to influence senior leaders and communicate complex concepts clearly through written, verbal, and presentation formats.
• Experience managing and developing high-performing teams.
• Strong business acumen and ability to balance customer needs, commercial objectives, and operational constraints.

Nice To Haves

• Experience with subscription businesses, marketplaces, e-commerce, SaaS, digital consumer products, or education technology is preferred.

Responsibilities

• Lead pricing strategy for Coursera + Udemy’s consumer business, with the objective of maximizing revenue across multiple product lines.
• Develop and execute experimentation roadmaps, scale learnings to improve conversion, revenue, and customer lifetime value.
• Contribute to development of pricing and packaging strategies for integrated Coursera + Udemy consumer offerings, helping shape the future monetization model of the combined organization.
• Partner closely with Product, Engineering, Analytics, Marketing, Strategy and Legal teams to identify opportunities, evaluate tradeoffs, and drive execution of complex cross-functional initiatives.
• Build business cases and executive-level recommendations to support strategic investment and monetization decisions.
• Monitor business performance, identify growth opportunities and risks, and proactively surface recommendations to leadership.
• Lead and develop a small team of pricing and monetization professionals through coaching, mentorship, prioritization, and performance management.
• Drive operational excellence by improving experimentation frameworks, decision-making processes, and monetization capabilities that scale across the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed