Pricing Specialist 2
About The Position
The Pricing Specialist II supports revenue growth by developing competitive and profitable pricing solutions for customers across Carlile's transportation and logistics service offerings. The role applies knowledge of company services, transportation markets, and pricing processes to respond to customer requests, resolve operational challenges, and provide exceptional customer service. It collaborates with Sales, Operations, and Customer Service teams to develop solutions aligned with customer requirements and company objectives. Success requires strong analytical skills, attention to detail, independent problem-solving, and a commitment to continuous improvement and professional development.
Requirements
- High school diploma or GED equivalent.
- Three to five years of previous customer service, sales, and/or pricing experience.
- Proficiency with MS Office applications, including Outlook and Excel.
- Ability to multitask, work under pressure, and meet deadlines.
- Attention to detail and ability to work in a timely, accurate, and efficient manner.
- Ability to work independently, be self-motivated, solve problems, and remain goal-oriented while also working in a team environment.
- Ability to prioritize daily tasks and assignments.
- Ability to adapt to change positively and constructively.
- Excellent verbal and written communication skills.
- Ability to work well with internal departments, vendors, and customers.
- Ability to work with mathematical concepts such as fractions, percentages, and ratios and apply them to practical situations.
- Enthusiastic, positive work attitude and strong interpersonal skills.
- Excellent customer service skills.
- Professional attitude and appearance.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to effectively present information one-on-one and in small-group situations with customers, clients, and other employees.
Nice To Haves
- Undergraduate degree in business administration or a related discipline.
Responsibilities
- Operate safely and comply with established HSSE policies and procedures.
- Establish rates and prepare price quotes for LTL, truckload, logistics, and other company services.
- Handle inbound, unsolicited prospect calls and convert them into sales.
- Take unsolicited prospect calls and refer leads to outside sales Account Representatives for future business, providing support as needed.
- Meet sales and conversion quotas established for the commercial sales team.
- Make outgoing prospecting calls and follow-up calls and emails to qualify new leads in targeted markets, as needed.
- Stay current on company service offerings and business operations.
- Record sales call activity in the CRM system for knowledge management and reporting.
- Prepare professional customer presentations as required.
- Investigate and troubleshoot customer service and operational issues.
- Perform other duties as assigned.
Benefits
- Employer-subsidized medical, dental, and vision coverage for the employee and family/dependents.
- Employer-paid life insurance, accidental death and dismemberment (AD&D), and short-term and long-term disability coverage.
- 401(k) plan with a 4% company match.
- Two weeks of vacation annually.
- Seven company holidays.
- Seven days of sick leave annually.
- Work from home on Mondays and Fridays; in-office work Tuesday through Thursday.
- Up to $5,250 per year in tax-free educational assistance for career development and growth.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
